Job Description

Requisition ID: 392264
Position Number: 20078469
Posting End Date: November 25, 2025
City: ERS West Zone
Employer: Shared Health
Site: Shared Health - Winnipeg Shared Health - ERS West Zone
Department / Unit: PMH Regional - ERS West Zone
Job Stream: Clinical Support
Union: MAHCP
Anticipated Start Date: 01/01/2026
FTE: 1.00
Anticipated Shift: Days
Work Arrangement: In Person
Daily Hours Worked: 8.00
Annual Base Hours: 2080
Salary: $32.439, $35.710, $39.328, $42.994, $46.878, $50.930
Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.
Position Overview
Under the general supervision of the Director of Clinical Standards & Operational Support, the ERS Quality Officer:

• Promotes and coordinates a comprehensive quality program within ERS.
• Implements, operates and monitors a provincial continuous quality program.
• Promotes and abides by professional standards and all applicable regulations/policies within Shared Health.
• Works collaboratively with the ERS Medical Director Team to support safe, efficient and effective delivery of patient care.
• Participates in research and innovation projects on a provincial basis.
• Performs other duties which may include delivery of education as required to ensure the standards of care are maintained throughout ERS.

Experience

• 5 years of experience practicing at the Primary Care Paramedic level (minimum).
• Experience implementing quality programs preferred.

Education (Degree/Diploma/Certificate)

• Graduate of a Primary Care Paramedic program held by an accredited Canadian education institution, or a College of Paramedics of Manitoba approved equivalent.
• Graduate of Advanced Care Paramedic program preferred.
• Certificate/diploma in quality assurance, quality improvement, and/or patient safety preferred.

Certification/Licensure/Registration

• Certificate of Practice with the College of Paramedics of Manitoba - Member in good standing, at minimum at the Primary Care Paramedic level.
• Must have a valid Class IV Manitoba driver's license (at minimum).
• Basic Life Support (BLS), level C or equivalent.
• Advanced Cardiac Life Support (ACLS) from an accredited training provider or must successfully complete the certification within six months of hire.
• Pediatric Advanced Life Support (PALS) is an asset.
• Neonatal Resuscitation Program (NRP) is an asset.
• Pre-Hospital Trauma Life Support (PHTLS) and/or International Trauma Life Support (ITLS) are assets.

Qualifications and Skills

• Demonstrated leadership capabilities.
• Demonstrates and encourages others to follow the principles of the LEADS framework; Leading themselves, engaging others, achieving results, developing coalitions, and participating in System transformation.
• Competence in an Indigenous language and/or knowledge of Indigenous customs, traditions and values is considered an asset.
• Experience working with individuals from diverse cultural, social and ethnic background is considered an asset.
• Experience in the use of Shared Health ERS and Digital Health technology, software programs, and equipment.
• Ability to speak multiple languages is considered an asset.
• Excellent oral and written communication skills.
• Knowledge of:

• College of Paramedics of Manitoba Standards of Practice.
• Scope of Practice as documented in the Regulated Health Professions Act.
• Manitoba Emergency Medical Response and Stretcher Transportation Act.
• Manitoba Highway Traffic Act.
• Shared Health clinical protocols, care maps and associated documents.
• Personal Health Information Act (PHIA).
• Other applicable Shared Health policies, procedures, guidelines, and directives.
• Qualitative and quantitative analysis of data.

Physical Requirements

• Physical and mental health necessary to meet the demands of the position required.
• Exposure to a variety of high stress, physically, mentally, and emotionally demanding situations.
• Must have a Valid Class IV Manitoba driver's license (at a minimum) and use of a personal motor vehicle for travel within the zone and province as required.

We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.
Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.
This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.
Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.
Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.
We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.

Skills Required