Job Description

ABOUT US

Since 1954, CCI Ottawa has been dedicated to cultivating a vibrant and inclusive city where immigrants and refugees are supported, connected, and empowered. We are a full service settlement agency with multiple departments that offer a wide range of programs and services. Using a client-centred approach, we offer targeted case management. We do needs assessments, support with official documents and paperwork, information and orientation sessions, crisis counselling, housing assistance, translation, language classes, and help navigating public services and agencies such as healthcare, the CRA, Service Ontario, and many others. In addition we offer programs that help newcomers become socially and economically connected, whether through sports, recreation, cultural activities, or job search and networking support. CCI also offers these services in a youth specific context. Finally, CCI Ottawa operates 4 Transitional Housing Sites. Each site provides shelter, food, and wrap around services to support clients as they move into permanent accommodations.



The Health Employment Network is a bridging program developed to support internationally educated health professionals (IHP's) to secure suitable employment in Ontario. It is delivered in partnership by the Settlement agency CCI Ottawa, and the World Skills Employment Centre.

POSITION SUMMARY

Under the direction of the Program Manager, the Employment Counselor is responsible for assisting clients in achieving their goals by providing individual employment counselling, developing and monitoring Client Action Plans, and performing other activities assigned by the program manager.

This position reports to:

Program Manager

Employment Status:

Full-time 35 hours weekly, contract until March 31, 2026

Hourly rate:

$30.09-$30.99

Deadline Date to Apply:

November 12, 2025 by 5 pm

Location:

219 Argyle Avenue

RESPONSIBILITIES

Provide individualized counselling to assist clients in achieving employment goals as identified through their Client Action Plan, utilizing a case management approach. Conduct structured needs assessments to gather information on employment history, educational background, career goals, and assess employment-related needs. Identify barriers to employment and assist clients in developing their Client Action Plan. Aid candidates with job readiness tasks, including resume reviews, mock interviews, credential verification, and navigating licensing requirements. Follow up with clients at appropriate intervals to monitor progress and record outcomes. Track placement and volunteer role outcomes, follow up with employers and clients post-placement, and address any job retention challenges. Update and maintain accurate service records, electronic database systems, and program documentation. Provide activity reports and statistical data as required. Participate in meetings and activities that enhance the understanding of newcomers. Help build positive relations within the team and with external parties. Perform other activities as directed by the program manager. Contribute to the development of workshops based on client feedback and personal observations.

QUALIFICATIONS

University degree with 2+ years' experience or equivalent Knowledge of Canadian Health Sector and labour market trends Cultural sensitivity to immigrant communities Excellent organizational skills, priority setting, and meeting deadlines Strong presentation, writing, and communication skills Teamwork ability Interpersonal and conflict resolution skills Experience marketing internationally trained professionals Proficient with Microsoft Office 365, databases, and Zoom Experience in strategic partnerships and collaboration with stakeholders is an asset. Familiarity with labour market integration programs and policies is highly valued. Initiative and adaptability in dynamic environments will contribute to success.




All internal applicants must inform their supervisor of their intention to apply for the position.



Applications will only be accepted electronically. Only candidates selected for an interview will be contacted.

The Catholic Centre for Immigrants (CCI) is committed to being an equal opportunity employer. Please advise in advance if you require any accommodation during the application or selection process. CCI is committed to employment equity and encourages candidates to self-identify as visible minorities; people from culturally diverse backgrounds; people of all gender identities and sexual orientations; Indigenous peoples; and persons with disabilities.