Job Description

Employment Consultant

Program: Connecting Ukrainians to Good Jobs

Contract Length: Until March 31, 2023 with Opportunities for Extension

Location: Peel Region

ACCES Employment is a leader in connecting qualified jobseekers from diverse backgrounds with employers across the Greater Toronto Area (GTA), Ontario and Canada. ACCES helps more than 40,000 job seekers each year at seven locations in the GTA. As a charitable not-for-profit organization, ACCES provides job search services that connect newcomers, jobseekers, youth, women and refugees to jobs that reflect their skills and experience. We provide over 30 customized job search programs that meet the unique needs of our jobseekers. Our vision is to achieve a fully inclusive labour force that reflects the diversity, skills and experience of Canada's population.

We are looking for people who thrive in a flexible and fast-paced environment. ACCES offers an excellent benefits package, a RRSP matching program, and an Employee & Family Assistance Program.

This project works in collaboration with ACCES's Corporate Engagement team to support newly landed refugees to receive coaching and support to secure employment. By leveraging the organization's employer relationships, the program team will match refugees with viable employment. The program will be delivered in partnership with TalentPool (a Calgary-based organization). Collectively, both agencies will ensure pan-Canada access to information about destination cities and their related industries, as well as job readiness training, job fairs, employer networking events, mentoring and onboarding supports.

The position of Employment Consultant is responsible for providing employment services for clients. The individual in this position will work in collaboration with the ACCES Employment Services team and will work closely with all community partner agencies.

Duties & Responsibilities:

• Provide culturally sensitive employment services including intake and assessment, one-to-one and group employment counseling and referrals
• Facilitate workshops that will prepare clients to market themselves to employers and to find and maintain employment
• Develop and maintain positive relationships with community organizations and partners to make appropriate referrals
• Maintain an active caseload, including all file management responsibilities
• Advocate on behalf of clients whenever necessary, including support in areas of employment, skills training, social assistance and equitable access to services
• Meet monthly statistical requirements and maintain professional and effective information tracking systems on all activities performed
• Conduct needs assessments and career testing in individual and/or group settings
• Provide professional support to clients using ACCES resource services
• Develop relationships with private and public sector employers in order to market ACCES services and clients and place clients in jobs
• Participate fully and responsibly as an equal member of an employment consulting team
• And other duties as assigned

Qualifications and Experience:

• A post-secondary education in Career and Work Counseling, Adult Education or a related field and/or 5 years directly related work experience
• Excellent English verbal and written communication skills
• Excellent interpersonal skills and self-management skills to work effectively with clients, co-workers, outside agencies and employers
• Thorough knowledge of all facets of job search and career development including an understanding of labour market trends and resources
• Demonstrated ability to conduct outreach\marketing of clients and services to employers
• Demonstrated experience in case and file management
• Excellent presentation and facilitation skills
• Experience working in an MSOffice environment; familiarity with online platforms and database management programs (ex. Salesforce)
• Online facilitation experience is a strong asset (in particular, experience with using Zoom, MS Teams, Webex and Brazen)
• Knowledge of/experience working with marginalized communities, including refugees, newcomers, and internationally trained professionals who may be experiencing employment barriers is an asset
• Teaching English as a Second Language Certificate is an asset
• Fluency in a second language, specifically Ukrainian or Russian is a requirement
• Flexible to work occasional evenings and weekend hours

We are currently on a hybrid work schedule, working in the office and from home. This hybrid work schedule is subject to change based on business requirements.

Please Note: ACCES remains committed to its employees and to providing a safe workplace. As of October 1, 2021, candidates for employment are required to be fully vaccinated against COVID-19 and successful candidates must agree to obtain any additional vaccinations that may be required. Proof of such vaccination will be required. We will make accommodation for qualifying medical or religious exemptions. Employees who are not fully vaccinated due to a valid medical exemption must provide written proof from an allergist/immunologist/cardiologist.

Job status: Unionized

Contract Duration: Until March 31, 2023 with Opportunities for Extension

Salary: $54,467.55 per annum (as per Union salary grid), prorated to contract duration

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