Job Description

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Working at Fanshawe College
Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required.
Posting Closing Date: December 4, 2025
Campus Location: London, ON
Department: EMP1 Community Employment Services
Employment Group: Support
Pay Details: $39.34 Hourly
Worker Sub-Type: Fixed term (Fixed Term)
Time Type: Full time
Remote Type: In-Person
Contract End Date: October 16, 2026
Hours of Work per Week: 35
:
Note: This position is located at the Nelson Plaza , 155 Clarke Road, London, Ontario N5W 5C9
Payband: This position is paid at Payband I.
Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m., with occasional evenings and weekends to support program activities.
About Community Employment Services (CES): Community Employment Services (CES) at Fanshawe College is a trusted resource for job seekers throughout London and Middlesex County. Offering personalized employment coaching, resume and interview support, training pathways, and strong employer partnerships, CES empowers individuals to build confidence and achieve sustainable employment goals. With a welcoming, community-driven approach, the team plays an essential role in supporting local residents through every step of their career journey. Learn more:
Position Summary: To assist job seekers to identify their workplace options, to return to work or enter training, the incumbent promotes, facilitates and monitors the various elements of Employment Services program in London and Middlesex County. Specifically this includes developing marketing and providing program information individually, in groups or workshops, recruiting participants, interviewing and assessing their needs, life skills and career and advising, job referrals and placement; workplace on-site monitoring. Similarly, the incumbent assists employers, helping them identify and recruit workers, developing the training plan, and contracting for wage subsidies. To be effective for the client and the employer, the incumbent will have knowledge and regularly interact with community agencies that cover the full range of support services.
Duties and Responsibilities:
Client Service & Career Planning
Provides information, service and resource materials to the general public to inform about CES, other relevant education, training and employment programs, and the labour market. Determines clients' needs and eligibility for service. Refers to appropriate CES service or other agency services
Conducts CES intake and assessment interview to assess client's eligibility, skills, education, interests, experience, employment barriers and other relevant information. Collaborating with client, incumbent develops career action plan specifying client's vocational goals, barriers and steps leading to workplace success
Provides on-going individual client assistance and support, makes referrals to job vacancies and/or other services appropriate to client's goals. May directly facilitate job placement. Regularly assesses client's progress, and in consultation with client, amends action plan accordingly
Employer Engagement & Job Development
Identifies potential employers and promotes and arranges employment opportunities for clients according to job connect guidelines. Employment may be job shadowing, volunteering, job trials and on-the-job placement.
Within department guidelines, contracts for placement financial hiring incentives, payment and training plan with employers and clients.
Assesses work site suitability related to safety and quality of training; completes on-site reviews, maintains documentation and inputs required data.
Responds and problem solves to resolve conflicts between client and employer.
Co-ordinates and monitors progress of expenditure of subsidies to employers. Tracks stated employee requirements with actual employment created. Maintains subsidy documentation and reports statistics as required.
Workshops, Presentations & Community Outreach
Develops and presents employment support services presentations and workshops (e.g. resume writing).
Provides employment information to a range of audiences (clients, summer students, schools, guidance councillors, employers, the general public and/or other relevant interest groups).
Runs events such as job fairs and labour market information sessions for potential new employers/businesses start ups.
Conducts other related activities to raise employment activity levels in the local labour market.
Administration & Documentation
Maintains client and employer documentation according to department guidelines and established office procedures.
Liaises with employers, government agencies, community and educational agencies; attends and is a program exhibitor at employment oriented events.
Maintains good knowledge of the local labour market and remains current in new delivery technologies.
Qualifications:
Post-secondary 3-year diploma in Human Services, Adult Education Diploma, literacy and career counselling, Human Resources or conflict resolution training, Career Development Practitioner
Minimum 2 years of Consultant experience in local labour market conditions career and employment guidance, employment workshop design and delivery and job placement and direct service to employers
An equivalent combination of education and experience may be considered
Must have worked in a human services environment where client needs are assessed and action taken to resolve problems
Experience in working with youth is a necessity
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Educational Credentials
While transcripts are not required for the interview, they are mandatory as a condition of employment.
Equity, Diversity and Inclusion
Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.
Accommodation
Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the recruiter leading the recruitment will work with the applicant to meet the job applicant's accommodation needs. Accommodation requests per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act can be emailed to: askhr@fanshawec.ca
Land Acknowledgement
Fanshawe College would like to acknowledge and honour the Anishinaabe, Lotinuhsyuni and Lenape people of southwestern Ontario as the traditional owners and custodians of the lands and waterways where Fanshawe College is located.
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

Skills Required