Job Description

Division

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Human Resources

Temporary Duration

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Approximate Duration: 3 - 7 months

About Us

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Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high-quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada's most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada's most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario's most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.


At Niagara Region, we value diversity - in background and experience. We are proud to be an equal opportunity employer. We aspire to hire and grow a workforce reflective of the diverse community we serve. By doing so, we can deliver better programs and services across Niagara.


We welcome all applicants! For more information about diversity, equity, and inclusion at Niagara Region, Diversity, Equity and Inclusion - Niagara Region, Ontarioor email related questions to diversity@niagararegion.ca. To send input on reducing barriers in the current hiring process, please email myhr@niagararegion.ca


For the Region's full employee equity statement, Working at Niagara Region - Niagara Region, Ontario.

Don't have every qualification?

You may be hesitant to apply if you do not have every qualification listed in the posting. While specific qualifications are important for certain roles, we invite individuals from diverse backgrounds and varying levels of experience and education to apply. Our recruiters will evaluate your suitability for the role.


Please note that for unionized roles, we must follow collective agreement requirements. However, we encourage all interested candidates to submit their applications. We believe success in a role can extend beyond meeting every single requirement.

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The Niagara Region serves a diverse population of nearly 450,000 residents spanning across 12 municipalities, providing many vital programs and services. The HR department serves over 4,000 employees across six different unions and one non-union employee group.



As an intern, you will provide expertise and leadership that will help the Corporation reach its goal of supporting and advancing the well-being of individuals, families, and communities.



The Employee Services Intern will work directly with the Employee Services Assistant, providing front-line, real time payroll and Human Resources support. This generalist role is critical in the provision of HR services to our various internal and external stakeholders.



The Employee Services Intern receives requests and inquiries from internal employees, external clients, and the general public, initiating workflow for all HR teams including Payroll/Benefits, Total Rewards, Talent Acquisition, Employee Health Services, Organizational Development, and Labour Relations. As the first point of contact for the Human Resources department, the Employee Services Intern must exemplify exceptional customer service and problem-solving skills.



Reporting directly to Manager, Employee Services Operations, the successful candidate will receive firsthand exposure to legislative, collective agreement, and operational processing requirements related to employee movements for new hires, transfers, retirements and terminations, as well as all ESA and non-ESA leaves. The Operations team is also responsible for ensuring compliance with various other governing bodies, including calculating and reporting court-ordered garnishments, pension contributions, and benefit premiums, as well as processing Records of Employment, T4s, and more.



The Employee Services Intern will be exposed to all employee groups, and will be expected to develop a working knowledge of the various collective agreements and apply this knowledge accordingly when handling inquiries.



The successful candidate will acquire extensive experience utilizing our HRIS system (PeopleSoft), workflow system (Incident Monitor), and Microsoft Suite systems (Outlook, Excel, Word, PowerPoint).



Please note that the successful candidate will be required to provide a satisfactory Basic Criminal Record Check as well as a copy of final transcripts.



Candidates must be available for full-time work to be considered.

Closing Statement

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Uncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow's challenges TODAY!



Let us know why you would be an excellent team member by submitting your online application.



We thank all candidates for their interest however, only those candidates selected for an interview will be contacted.



If you require an accommodation for the application process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, the alternate formats for contacting us are as follows:

Email: myhr@niagararegion.ca Phone: 905-980-6000 or 1-800-263-7215 Bell Relay: 1-800-855-0511 * In-person: Sir Isaac Brock Way, Thorold, ON L2V 4T7 - Human Resources Department