Job Description

Responsibilities

Location: Canada or USA Remote

We give you a world of potential

We have a unique opportunity for someone to contribute their talents and strengths as an Employee Relations Consultant.

Across our global team, we see diversity as a source of strength. The more perspectives we have, the better equipped we’ll be to meet the demands of our diverse global customer base. We want every person who joins out team, every customer, and every supplier to feel welcome. We are an Equal Opportunity Employer and believe in equality for everyone, regardless of age, national or ethnic origin, sex, gender identity or expression, race, colour, religion, disability, sexual orientation, protected veteran status or other characteristics protected be applicable law. That applies throughout our company, around the world with no exceptions, regardless of differences. We will hire, develop, reward, promote and retain people purely based on their talents, commitment, potential and the results they achieve. We will work hard to make sure everyone is included within our organization, removing barriers and obstacles to give everyone an equal opportunity to succeed.

Our key values – Certainty, Ingenuity and Advantage – drive everything we do: you can count on us to deliver with precision and reliability, every time. We look beyond today’s problems to find tomorrow’s solutions, focusing on finding new and better way to unlock your competitive edge and help you achieve your business goals.

A role you will love

This role will operate within the People Services & Delivery function and be responsible for activity across CPU business lines.

The role holder will therefore be required to work across multiple business units within the scope of their jurisdiction, each of which will have specific requirements from an Employee Relations perspective.

Accountable for the provision of Employee Relations advice and coaching to managers within the jurisdictions. To provide support and expertise to people change programs. To participate in projects to improve the offering of the ER function, or to review the compliance/ appropriateness of policies and approaches through the provision of relevant expertise.

• Case Management: Provide managers with support on employee concerns to ensure matters are resolved quickly and effectively and in compliance with the relevant CPU policies.
• Case Management: Ensure cases are escalated and referred to the relevant teams where matters are highly complex, or involve high risk, in line with agreed escalation matrices.
• Case Management: Maintain integrity of records and documentation required for employee relations issues.
• Case Management: Partner with legal department and external advisors (where required) to solve complex ER issues and keep abreast of the changing legal landscape to ensure these are effectively implemented into company policies and procedures.
• Jurisdictional Expertise: Provide or ensure delivery of specialist advice and coaching to managers and employees to implement Employee Relations processes and policies, ensuring there is alignment across the organization and that jurisdictional compliance is ensured with all advice provided.
• Business Change: Deliver allocated ER activities within change programs across the organizations, collaborating with colleagues to ensure people changes are effectively managed and implemented.
• Global Policies: Provide advice and input to wider People policies to ensure regulatory/ legal compliance. Provide jurisdiction specific legal/regulatory update to global policies where local variance is required for regional compliance.

What will you bring to the role?

New thinking and great ideas are vital to our culture of growth and we’ll make sure you have the support to be a driving force for change. We encourage our people to dive in, roll up their sleeves and take on the many opportunities bound to come their way.

The role holder will manage employee cases and concerns within their jurisdictional remit and contribute as part of global project teams. There will be a number of key relationships needed in this role both internally and externally:

Internal:

• Employees
• Line Managers
• Senior Management
• Legal and Compliance Teams
• People Business Partners

External:

• External HR Forums / Groups
• External Outsourced Providers such as ER Case Management Procedures

We are looking for people with these skills:

• Relevant professional HR qualification or significant ER case management/litigation experience
• Knowledge of relevant employment law / regulatory impacts with background of implementation. US exposure preferred but open to sole Canadian exposure as well
• Effective Communication
• Knowledge of Organization would be considered a plus
• Proven ability to Manage and support Relationships across a global organization
• Consulting experience
• People Policies, Standards and Procedures is needed

This role with us really is a stand-out position and would really suit you if you have all the experience but also you will be results orientated and quality driven. You will be commercially savvy with strong analytical skills with the ability to foresee any roadblocks or issues. You will be just what we need!

If this sounds like a role and organisation, you’d love to be part of, apply today!

A company to be proud of

Computershare (ASX:CPU) is a world leader in financial administration with over 14,000 employees across 21 different countries delivering expertise to over 40,000 clients. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere. #worldofpotential

Rewards designed for you

Employee Share Plan. Set aside salary to purchase shares in our company and you’ll increase your investment when you receive a generous company contribution towards additional shares.

Health and Wellbeing. Our health and wellbeing rewards can be tailored to support you and your family.

Save for Your Future. We will support you along your retirement savings journey.

Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

Employee Discounts. We’ve partnered with other organizations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation, and days out as well as with many big brand shops.

Extra Rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

Compensation: $65,000.00 – $80,000.00 USD

A diverse and inclusive place to work

Computershare celebrates the diversity of our people, and we welcome applications from everyone.

We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers’ needs to allow us to drive better outcomes.

We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at detailing your requirements and contact information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

Covid-secure

We’ve kept our business running during the pandemic by moving most of our employees to remote working, and by creating and maintaining a safe environment for those people who need to be in the office. We carefully limit the amount of people at our locations and ensure that those who cannot work remotely are kept safe with proper distancing and protective equipment.

In most circumstances we are currently performing all interviews, assessments, and background checks online to ensure the safety of everyone involved. Should you be successful in securing a role and it can be performed from home, we will arrange for equipment to be sent to you and your onboarding and training will be provided remotely.
Benefits