Job Description

At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.


Now, we're looking for talented individuals to join our team and make a difference.

Overall Purpose of Job

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To provide effective emergency response.

Key Responsibilities

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Maintain standards of practice consistent with the provincial governing regulatory body Comply with International SOS' Procedures and Processes Have a strong working knowledge of the Service Delivery Standards that constitute the Quality Improvement Program and aim to achieve these at all times Have a good working knowledge of Medical Records storage and retrieval Ensure that patients are managed in a professional and customer friendly manner Ensure equipment and transport vehicles are ready 24/7 to undertake all medical retrieval services Participate in medical retrieval services as required Participate in annual skills assessment testing in basic life support and other identified skills Operate clinically within boundaries of the professional licenses of the incumbent Ensure incoming calls are answered as per SOPP Maintain daily/nightly duties as assigned Undertake triage of patients as requested Participate in all internal training activities on site Actively maintain skills through ongoing education Assist with the internal training program on site by preparing training sessions as requested Understand equipment maintenance program and participate as appropriate when requested Ensure equipment is in good condition and alert Equipment Department if there is a suspected problem Ensure all stock is intact and within date Maintain inventories of all stock as per the procedure Ensure infection control practices are followed at all times in line with procedures Ensure adequate supplies of PPE are available Maintain patient records as care is provided in an objective, complete, and timely manner Participate in scheduled meetings and other activities as requested Prepare reports relating to the specific area of responsibility as requested Participate in committees or working groups as requested Any other duties that may be requested from time to time by management Assist in writing of procedures as requested from time to time Participate actively in the continuous quality improvement program through identification of risk in daily activities Prepare reports as requested on quality issues

About You

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Must-haves (minimum requirements):

Work experience as an Emergency Medical Responder Exceptional collaboration with other groups and the ability to work under pressure Current registration with the Alberta College of Paramedics A valid driver's license and a clean driving record Alignment with our values of expertise,passion,respect and care

Preference for:

Experience in an industrial setting A high level of knowledge and the ability to interpret relevant medical and operational guidelines, protocols, policies and procedures Knowledge of Microsoft Office suite Collaborate with others in order to achieve the best results and deliver the most value Hold others accountable, and expect others to do the same

Where you'll be working, your work schedule, and other important information:

You will work out of our camp-based client sites. Accommodations & meals provided The working schedule varies from 2 weeks on to 2 weeks off to 3 weeks on 3 weeks off On-call and extended hours may be required after hours when operational and business requirements indicate
By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success.


13,000 experts | 1,200+ locations | 90 countries | 110+ languages


Start your journey with us today. Apply now!