Job Description

The City of Yellowknife is an inclusive employer offering a dynamic and rewarding work environment that delivers valuable services to our residents. At the City, the diverse backgrounds of our employees help us to create a positive, safe and fun environment for us all. The City is committed to hiring a diverse and skilled workforce that is representative of the community, strengthening our ability to provide high-quality services and excellent customer service to residents. In addition, the City of Yellowknife is committed to reconciliation and implementing actions intended to increase the number of Indigenous peoples who work for the City. The City of Yellowknife welcomes applications from all qualified candidates and encourages Indigenous persons, visible minorities, and persons with a disability to self-declare when submitting their applications.
We are currently offering an exciting opportunity for the right person to join and lead our amazing team of dispatchers in its Public Safety Department. We need a professional, detail oriented and highly motivated individual to assume the challenging and rewarding role of Emergency Dispatch Supervisor. Under the general supervision of the Fire Chief, the incumbent is a working supervisor who provides supervision to the Emergency Dispatchers and provides emergency and non-emergency dispatching services for the Fire Division, the Municipal Enforcement Division, and the Public Works Department. This position will involve some shift work, but will primarily be Monday to Friday.
The incumbent must have the aptitude to take emergency calls and solicit appropriate information from callers in a professional and sensitive manner. The incumbent must also have a minimum of two (2) years of supervisory experience (preferably in a dispatching environment.) To perform the work, it is also necessary that the incumbent has the aptitude to operate both FDM CAD and SCADA computerized systems. The Emergency Dispatch Supervisor will also be required to have, or be able to attain, the below listed specific vocational qualifications:

• Grade 12 Diploma
• Emergency Medical Dispatching (EMD)
• Emergency Fire Dispatching (EFD)
• Emergency Medical Responder (EMR)
• Cardio Pulmonary Resuscitation (CPR) Level "C"

Please note: all of the emergency related qualifications can be attained by the right person through courses provided by the City of Yellowknife. The City of Yellowknife offers an attractive salary range of $91,498 - $110,341 as well as a comprehensive benefits package including monthly housing and vacation travel allowances totalling $450, and a defined benefit pension plan. Start a new Career with us!

Qualified applicants are required to apply no later than April 28, 2023. Please visit the City of Yellowknife Website at: www.yellowknife.ca to submit your resume.
Please be advised that the City of Yellowknife requires all prospective employees to provide a criminal records check prior to employment. We thank all applicants who apply, but advise that only those to be interviewed will be contacted.