Job Description

Job Posting # 918626

Position: Education and Knowledge Exchange Specialist

Site: Toronto General Hospital

Department: DEPARTMENT OF SUPPORTIVE CARE

Reports to: Director, The Conversation Lab

Salary: $34.62 - $43.28 per hour

HOURS PER WEEK: 37.5

Status: Temporary Full-Time (12 months maternity leave)

University Health Network (UHN) is looking for an experienced professional to fill the key role of Medical Administrative Assistant II in the division of Psychosocial Oncology within the Department of Supportive Care.

Transforming lives and communities through excellence in care, discovery and learning.

The University Health Network, where \xe2\x80\x9cabove all else the needs of patients come first\xe2\x80\x9d, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education at UHN. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of groundbreaking firsts and a purpose of \xe2\x80\x9cTransforming lives and communities through excellence in care, discovery and learning\xe2\x80\x9d, the University Health Network (UHN), Canada\xe2\x80\x99s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

The Department of Supportive Care (DSC) consists of three divisions - Psychosocial Oncology, Cancer Rehab & Survivorship, and Palliative Care. This role is to support the Psychosocial Oncology program.

POSITION:

The Conversation Lab is an is an educational and system-based initiative created to improve serious illness care and is made possible with generous support given to the UHN Foundation. Its vision is a health care system where every clinician is trained and empowered to skillfully discuss what matters most with their seriously ill patients and families. As the program is in its \xe2\x80\x98building phase\xe2\x80\x99, the Knowledge Exchange Specialist will support the program in various ways including creative content creation and adaptation, educational course organization and oversight, and quality improvement/research initiatives evaluating the program.

The Specialist requires past experience in creative educational content creation, workshop/seminar organization, operations, and evaluation, analyzing data and writing reports of findings and recommendations, and conducting evaluations to continuously assess and be accountable for impact. Feeling comfortable engaging with key stakeholders to adopt a new educational program is an asset. The Education & Knowledge Exchange Specialist will develop and deliver blended programming including instructor-led training, eLearning and other print and digital formats in collaboration with department members and subject matter experts.

QUALIFICATIONS:

• Masters degree in Education or Communications field or recognized equivalent required
• Minimum three (3) years appropriate professional experience
• Instructional Design diploma/ certificate diploma or equivalent) preferred
• Knowledge Translation diploma/ certificate diploma or equivalent) preferred
• Ability to facilitate, influence and lead others
• Demonstrated ability in the use of design and eLearning/ web software (e.g., Articulate/Rise360, Canva an asset)
• Demonstrated ability to effectively deal with others in a consultative/collaborative manner, including presenting program content to key stakeholders
• Excellent verbal and written communication skills required (content analysis and writing are a significant component of this role\xe2\x80\x99s responsibilities)
• Demonstrated excellence in customer relations and support service
• Excellent interpersonal, presentation and problem-solving skills
• Ability to work under pressure in a rapidly changing environment
• Self-motivated, curious, and able to work independently
• Knowledge of healthcare environment an asset

Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

POSTED DATE: April 26, 2023 CLOSING DATE: May 26, 2023

If you are interested in making your contribution at UHN, please apply on-line. You will be asked to copy and paste as well as attach your resume and covering letter. You will also be required to complete some initial screening questions.

For current UHN employees, only those who have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN\'s attendance management program, and possess all the required experience and qualifications should apply.

University Health Network thanks all applicants, however, only those selected for an interview will be contacted. UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity and welcomes all applicants including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, persons with disabilities and all others who may contribute to the further diversification of ideas. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

University Health Network