Job Description

Education and Prevention Coordinator
PlaySmart Centre

We are seeking a team member with experience in Community Outreach and/or Social Services to join our team as part-time. Use your empathy and ability to connect with people to build awareness of an incredible program!

The Responsible Gambling Council (RGC) is a leading international authority on responsible gambling\xe2\x80\x94providing insights to industry stakeholders through its research and problem gambling prevention programs, as well as accrediting responsible gambling initiatives offered by gaming companies operating within regulated markets across the globe. RGC operates independently from the gaming industry, allowing it to offer unbiased insights and services related to responsible gambling.

RGC manages and operates OLG\xe2\x80\x99s PlaySmart Centres located at casinos and Charitable Bingo and Gaming centres across Ontario. In the Centres, players can take a break from gambling and learn more about how the games work through interactive game kiosks, videos and literature. Players and those affected by gambling can chat with professionally trained PlaySmart Centre staff, learn answers to gambling questions and get connected with counselling and support professionals if they are experiencing problems with gambling.

For more information, please visit:

In this role you will\xe2\x80\xa6

• Increase awareness of the PlaySmart Centre Program
• Engage with players and those close to them, answer their questions and direct them to the available services
• Educate patrons on gambling to support them to make informed choices
• Plan and deliver education through activities and initiatives to support positive play habits
• Build and maintain effective relationships with Casino staff
• Record and manage relevant data

What\xe2\x80\x99s in it for you?

• Flexible work hours \xe2\x80\x93 days, evenings, weekends and holidays
• Competitive hourly rate - $26.26/hour
• Strong support from a motivated team
• A genuine feeling of helping others

We are looking for\xe2\x80\xa6

• Experience and/or education in social work, social services, adult education, health promotions or a related field
• Amazing communication and relationship building skills
• High level of empathy and understanding in sensitive situations
• Ability to travel to alternate sites on occasion
• Alignment with RGC\xe2\x80\x99s Core Values: Humanity, Integrity, Courage and Ingenuity
• Experience in the Gaming Industry would set you apart
• Applicants fluent in a 2nd language is a valuable asset
• Valid G Class Driver\xe2\x80\x99s License

RGC has COVID-19 protocols in place to ensure the health and safety of our staff. The PlaySmart Centre program has updated its Health & Safety guidelines for COVID-19 and received approval from an external medical health expert. All venues where PlaySmart Centres are located have site specific Health & Safety guidelines for COVID-19 that we are required to follow as directed.

All RGC employees are required to provide proof of full vaccination or provide reasonable evidence that they cannot be vaccinated for reasons related to protected grounds under the Human Rights Code.

RGC celebrates and values cultural diversity and is committed to attracting and retaining a diverse staff. We will honor your experiences, perspectives, and unique identity. Together, our organization strives to create and maintain working environments that are inclusive, equitable and welcoming.

The Responsible Gambling Council is committed to providing an accessible recruitment process and workplace. Please let us know if you require accommodation under the Accessibility for Ontarians with Disabilities Act (AODA).

If you are interested in learning more about this role, please apply directly and someone will reach out should you be selected for an interview.

Applications must be received by June 5th, 2023.

Department: PSC On-site
This is a part time position

Responsible Gambling Council