Requisition ID: 155064
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
As a key member of the Operations Support service team of the Ecosystem workspace, the Community Lead is responsible for the delivery and continuous improvement of the Ecosystem service experience as defined by the Activity Based Workplace Transformation (ABWT) program vision. An Ecosystem is defined as a physical space typically 2-3 floors housing an interconnected population of approx. 500 employees who share a common purpose. The job requires skills in service delivery, continuous improvement, community management, communication and relationship building to ensure employees and visitors within the Ecosystem are engaged and productive. The Community Lead ensures all activities conducted are compliant with governing regulations, internal policies and procedures and that all learnings are cycled back for future implementations.
Accountabilities
Employee & Visitor Experience: Act as a central point of contact for employees in the Ecosystem and provide operational support:
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