Job Description

Arrowleaf Naturals, the brand owner behind people and pet brands like NaturPet, Dr. Maggie, and Master Formulae Botanicals, is driven by a deep commitment to enhancing the well-being of both individuals and their beloved fur babies by providing top-notch natural remedies. As a part of our team, you\'ll find yourself in the heart of a smaller, closely-knit group within a larger organization, where teamwork is at the core of our success. We encourage versatility and adaptability, so the ideal candidate should embrace the opportunity to take on various responsibilities and thrive in a busy environment. If you\'re passionate about making a positive impact on the lives of people and their pets and are ready to wear many hats to achieve that goal, we invite you to apply for the role of E-commerce Specialist. The E-commerce Specialist will be responsible for the daily execution of all marketing, optimization, and administration of our e-commerce platforms, including Shopify, Amazon and Social Media. The ideal candidate will have prior experience with e-commerce platforms, online marketplaces and digital marketing. The E-commerce Specialist must be an organized multitasker able to handle multiple brands and platforms. Primary Duties and Responsibilities:

• Updating and optimizing product listings on multiple marketplaces and platforms
• Create content for brands including copy, graphic design, landing pages, and ads, all while complying with existing brand style-scapes and using our existing Adobe Suite templates
• Troubleshoot and resolve listing issues including communicating with seller support
• Managing Amazon customer feedback and inquiries
• Packaging management including graphic design, inventory, and purchasing
• Social media marketing
• Online advertising including Google performance max campaigns, Amazon PPC, and Meta Ads
• Email and SMS marketing and automation
• Optimizing the website to increase conversion rates including using upsells, down-sells, cross sells, subscriptions, copy and layout, and UX

Qualifications and Skills:

• Prior experience with e-commerce platforms, preferably Shopify and Amazon
• Intermediate Graphic design skills and experience in Adobe CC
• Must be detail oriented, organized, ability to multitask, positive attitude
• Excellent verbal and written communication skills
• Must be fluent in English, French is an asset.
• Ability to troubleshoot and resolve software and marketplace issues effectively
• Social media marketing management experience

Additional experience \xe2\x80\x93 Must have at least 2

• Photography (product and/or lifestyle)
• Videography
• Video editing
• Experience with Google Ads, Meta Ads, Amazon PPC
• SEO experience
• Blogging experience
• Sales Copywriting
• Understanding of the psychology of selling

Experience:

• E-Commerce: 2 years (required)
• Graphic Design: 2 years or equivalent education

To Apply: Submit cover letter, resume, and samples of your work via Indeed. Shortlisted candidates will be required to create a piece of content that includes a graphic and copywriting component for naturepetstore.com or masterformulaebotanicals.com that showcases both your ability to maintain brand integrity as well as your skills at content creation. Content can be in the form of a mock ad, a blog (with images), a brochure, sign, social media post, or video. Application Deadline: December 3, 2023 Start Date: January 3, 2023 Location: Kelowna Office (not a remote position) Salary Range: 72,000 \xe2\x80\x93 80,000 OTE (salary plus commission) Salary commensurate with skills and experience Job Type: Full-time Salary: $72,000.00-$80,000.00 per year Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Kelowna, BC V1Y 7W7: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• E-commerce & Digital Marketing: 2 years (required)
• Adobe Suite: 2 years (required)

Work Location: In person Application deadline: 2023-12-03
Expected start date: 2024-01-03