Job Description

Since our inception in 2010, OAK + FORT has curated collections that reflect our design philosophies. OAK + FORT is a belief that fashion should be uncomplicated and thoughtfully designed. We are not distracted or fettered by trends. We will continue to provide attainable luxury to like-minded individuals.

POSITION SUMMARY

As the E-Commerce Assistant Manager, you will be responsible for supporting, facilitating and ensuring the success of the E-Commerce department in collaboration with the E-Commerce Manager. This is a unique opportunity for an individual who is driven and forward-thinking.

RESPONSIBILITIES

• Create, prioritize, assign and regularly follow up on tasks and the advancement of the team\xe2\x80\x99s work with regards to deliverables
• Help to plan specific category and product promotions that drive budgeted year-over-year growth
• Lead and collaborate in weekly department meetings
• Work closely with the E-commerce team to bring new ideas to fruition
• Regular website auditing and competitive analysis
• Draft regular reports for the E-Commerce Manager on the progress of the team\xe2\x80\x99s work and recommend corrective measures whenever necessary to meet objectives
• Take part in performance assessments in collaboration with the E-Commerce Manager
• Support the E-Commerce team with regular daily tasks as needed (i.e. merchandising, uploading, etc.)
• Maintain product catalogs
• Monitor site appearance for accuracy (correct name descriptions, photos, merchandising)
• Collaborate with E-commerce team to evaluate and review data on E-commerce promotions
• Ensure product launches have been executed accurately by examining E-commerce websites
• Research & suggest online initiatives and technologies
• Assist in any other projects and tasks as assigned

REQUIREMENTS

• Experience in Retail and Fashion industries
• Forward thinking and adaptable
• Competent in Microsoft Office, intermediate knowledge of Excel is required
• Excellent communications skills, both in verbal and written
• Strong attention to detail
• Adaptability, projects will grow and changes will be needed constantly
• Team player and entrepreneurial spirit
• Experience in working with digital analytics for E-Commerce
• Experience working with cross-functional teams and multiple departments

PREFERRED REQUIREMENTS

• Website management experience is preferred
• Experience with major ecommerce platforms
• Capable of managing multiple projects
• Ability to identify, troubleshoot, and escalate risks throughout the lifecycle
• Strong communication, negotiation, and conflict-resolution skills
• Excellent presentation, organizational, and planning skills

COMPETENCIES

Leadership

• Ability to influence, secure confidence and support others through: building credibility and presence; asserting your own ideas in an effective and appealing way; listen and collaborate effectively with team members and taking accountability.

Business Skills

• Organization: Ability to maximize productivity for oneself and for employees by providing structure, systems, clarity, frameworks and focused objectives as well as managing time and priorities effectively
• Demonstrates acute business acumen (i.e., analyzing, problem solving, planning, negotiating and persuading to make smart business decisions)

Communication Skills

• Ability to clearly express ideas verbally and in writing, both in individual and group situations
• Adjusts language, terminology and approach to meet the needs of the intended internal/external audience

Relationship Building

• Ability to build constructive and effective relationships with the store team, peers, customers, and relevant partners; team-oriented.

Professionalism

• Ability to present ideas, recommendations and knowledge in a professional, organized, simple and understandable way; respond to business requests in a prompt, efficient and courteous way in both stores and head office communication; display professional conduct overall and consistently, maintain objectivity, discretion and confidentiality.

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OAK + FORT