Job Description

UniverCell Canada is seeking a motivated and detail-oriented

E-Commerce and Operations Intern

to support our fast-growing buyback, repair, and sales operations. This internship offers hands-on experience testing devices, managing marketplace listings, preparing orders for shipment, and working directly with the e-commerce team.

The ideal candidate has a strong interest in smartphones, technology, and e-commerce, and is eager to learn real operational skills used in device trading and online marketplace management.

Duties

Device Grading & Diagnostics

Perform cosmeticgrading for incoming electronic devices. Conduct full functional testing using the diagnostic tool (training provided). Verify device specifications (model, storage, battery health, IMEI, carrier). Record all grading data accurately in POS. Flag defective units and prepare them for repair processing.

E-Commerce Marketplace Support

Assist with creating and updating product listings on various marketplaces. Upload device photos, specs, and grading information with accuracy. Help maintain real-time inventory updates across all channels.

Order Processing & Shipping

Prepare orders for shipment including cleaning, packing, labeling, and IMEI verification. Manage and generate shipping labels. Ensure all shipments follow packaging standards for safe device delivery. Update tracking information on relevant marketplaces.

Operations & Inventory Support

Assist with daily workflows related to sales. Support the team with inventory reconciliation and documentation.

What You'll Gain

Hands-on experience in smartphone grading, diagnostics, and quality control. Training on industry tools and major e-commerce platforms. Practical exposure to device resale, marketplace operations, and logistics. Mentorship directly from the sales and operations team. Opportunity to build skills in e-commerce, inventory management, and tech operations. Strong potential for future part-time or full-time employment based on performance.

Qualifications

Interest in smartphones, technology, or e-commerce. Strong attention to detail and willingness to learn. Basic understanding of device specs (an asset but not required). Good organizational skills and ability to multitask. Ability to work independently and within a team. Strong communication skills.

Additional Details

This internship includes a small monthly stipend. Training is provided for all tools, platforms, and workflows. Ideal for students or recent graduates looking to gain hands-on tech operational experience.
Job Type: Internship / Co-op
Contract length: 8-12 weeks

Benefits:

Casual dress On-site parking
Work Location: In person