Dumpling Manager

Vancouver, BC, CA, Canada

Job Description

Din Tai Fung15 days ago
Vancouver, BC
CA$97,600 - CA$117,100/annual
Senior Level
full_time###

Top Benefits




Competitive pay and benefits
Employer-paid medical insurance
Dental, vision, life insurance


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About the role




Din Tai Fung (DTF), a globally acclaimed culinary icon renowned for the art of Xiao Long Bao, is on a mission to create first-class dining experiences through its unwavering commitment to excellence in food, service and ambiance. Founded in 1972, the Michelin-recognized restaurant brand continues to be family-owned and passed down through generations, with more than 165 locations in 13 countries worldwide. Since its founding, Din Tai Fung has become synonymous with quality and consistency and known for its warm hospitality and delicacies with authentic flavors. Din Tai Fung has 16 U.S. locations to-date, offering an upscale yet inviting cultural dining experience for everyone, for any occasion.


LOCATION:

1132 Alberni St, Vancouver, BC V6E 1A5


SALARY RANGE FOR DUMPLING MANAGER:

$97,600 - $117,100 CAD annual salary


The base salary or hourly wage range for this role will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. Range is not inclusive of potential bonus or benefits. Your recruiter can share more information about the salary range and other factors during the hiring process.


BENEFITS FOR DUMPLING MANAGER:




Competitive Pay & Benefits Employer Contribution for individuals and eligible dependents' medical insurance Dental, Vision, and Life Insurance Health Savings Account (HSA) Commuter Spending Accounts 401(k) Plan with company match Employee Assistance Program Discounts through BenefitHub Employee Meal Discounts Paid Time Off (PTO) to support work-life balance (accrued based on length of service) Paid Sick Leave (PSL) to care for your health or loved ones Quarterly Wellness Days - extra time off to recharge every season Opportunities for growth; we love promoting within!

JOB PURPOSE:





The Dumpling Manager serves as a key leader in back-of-house operations, overseeing the development, performance, and staffing of the Dumpling specialty. They are responsible for training team members and leads, driving consistency and quality, and partnering with management to support labor planning, team development, and operational excellence. Operating from a guest-facing show kitchen, they lead by example and uphold the brand's standards of professionalism, cleanliness, and culinary excellence.


JOB RESPONSIBILITIES:




Department Leadership- Oversees the daily leadership of the Dumpling and Steamer departments, providing structure, guidance, and support to ensure a positive, high-performing team culture. Acts as a role model for professionalism and accountability in a guest-facing, show kitchen environment. Quality & Consistency- Ensures all dumplings meet brand quality and presentation standards by conducting audits and reinforcing best practices. Drives consistency in execution by supporting training follow-through and standard operating procedure compliance. Maintains a polished, guest-ready appearance and demeanor appropriate for a show kitchen setting. Embodies the Din Tai Fung brand through exceptional leadership, hospitality, and operational excellence. Health & Safety- Champions a clean, safe, and organized work environment by enforcing sanitation standards and maintaining health department compliance. Holds team members accountable for following safety protocols and proper food handling procedures. Training & Development- Leads the training and development of Dumpling Leads, Steamers, and Dumpling staff, ensuring team members are skilled, consistent, and aligned with brand standards. Implements coaching, cross-training, and growth plans to build internal talent pipelines. Workforce Planning- Partners with management to plan staffing levels, hiring needs, and break schedules in alignment with sales forecasts and labor goals. Helps determine labor allocations, team promotions, and succession planning across back-of-house roles. Culture & Performance-Fosters a respectful, inclusive, and collaborative team environment with open communication, daily pre-shift meetings, and regular check-ins. Encourages team ownership, problem-solving, and peer-to-peer support. Monitors individual and team performance, provides ongoing feedback, and conducts evaluations to drive continuous improvement. Collaborates with managers to recognize top performers and address underperformance through structured support. Collaboration- Works closely with restaurant leadership and the regional training team to align on department goals, training priorities, and operational improvements. Participates in weekly planning meetings to support overall restaurant success.

DUMPLING MANAGER:




2+ years of kitchen or culinary leadership experience, ideally in high-volume or production environments. Strong hands-on culinary skills, especially in dough work, food prep, and steaming techniques. Proven ability in people leadership including training approaches, coaching, and provide performance feedback to team members. High standards of cleanliness, organization, and adherence to health regulations. Ability to lift up to 50 lbs and perform physically demanding kitchen tasks.

PREFERRED QUALIFICATIONS:




Experience with dumpling production or Asian cuisine in a structured culinary environment. Previous experience in a training or lead role with cross-functional team coordination. Familiarity with show kitchen or open-concept kitchen environments requiring guest-facing professionalism.

NOTE:

This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor.


Applicant must be 18 years of age or older and able to provide documentation to work in the United States legally




Equal Opportunity Employer:



Din Tai Fung North America is an Equal Employment Opportunity Employer. We are committed to creating an inclusive environment and welcome all qualified applicants, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected status, in accordance with applicable federal, state/provincial, and local laws.


U.S. Employment Eligibility:



In the United States, Din Tai Fung North America participates in E-Verify to confirm work authorization for all new hires. To learn more, please visit: https://www.e-verify.gov/employees.

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About

Din Tai Fung




Restaurants
1001-5000
Din Tai Fung is a Chinese restaurant originating in Taiwan specializing in Xiao Long Bao, or soup dumplings. Originally founded as a cooking oil retail business in 1958, Din Tai Fung was reborn as a steamed dumpling and noodle restaurant in 1972. Since its founding, Din Tai Fung has become world-renowned for its quality, standardization and service. The Hong Kong branch has been awarded a Michelin star five times. Din Tai Fung currently has over 170 locations in 13 countries worldwide.

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Job Detail

  • Job Id
    JD3429574
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Vancouver, BC, CA, Canada
  • Education
    Not mentioned