Job Description

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Slot Supervisor / Dual Slot Supervisor

About this Role

We are looking for a dynamic person that has a passion for the Gaming Industry to fill a Slot Supervisor role. As a Slot Supervisor in a high-end casino, every day is a rush of adrenaline. The constant pulse of the gambling floor and the energy of the players creates an electric atmosphere that is impossible to ignore. Under the direction of the Slot Manager, you will be responsible for ensuring your team is creating a memorable experience for our guests. You are the leader of a team of attendants, responsible for managing the day-to-day operations of the slot machines, ensuring all machines are running smoothly, troubleshooting any issues that arise, and training new attendants. The role requires quick thinking, a cool head under pressure and the ability to make decisions on the fly. If this sounds like you then get in the game!

What you\'ll get to DO!

• Signing jackpots and cancelling credits; Clearing bill and ticket jams and checking game and voucher histories to maintain game integrity, answer questions and solve disputes
• Actively seeking out and addressing customer needs and machine problems & reporting issues to the Manager
• Assisting with awareness of and excitement for on-going and up-coming Casino promotions
• Working in compliance with internal controls, company policies and procedures and/or the governing policies and procedures; report any violations and escalate to the appropriate level as necessary Acquiring and maintaining a strong knowledge of all Slot operations policies and procedures
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Manages other initiatives and other duties as required or directed

What you\'ll need to be Successful!

• Must be 19 years of age or older and previous experience as a supervisor would be an asset
• Strong understanding of Slots operations and knowledge of gaming policies is an asset
• Ability to multi-task, lead and motivate in a very busy environment in a very respectful and courteous manner.
• Excellent customer relations; staff relations and administrative skills
• Ability to obtain a Provincial Gaming License from the Provincial Gaming Authority

What\'s in it for you?

Great Canadian\'s Compensation and Total Rewards Program is designed to ensure that performance, compensation and rewards are linked in a fair and equitable manner. The Company\'s Compensation and Total Rewards Program strives to ensure that:

• The Company\'s Total Rewards Package is competitive within the industries and areas in which we operate.
• Extended Health benefits eligible at 3 months of employment
• The salary range when working in a Slot Supervisor capacity is $20.00 - $22.50 per hour. The salary range when working in a Slot Attendant Capacity is $14.75 - $16.50 per hour depending on experience with Salary increases and career advancement opportunities

Great Canadian Gaming Corporation is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest and will contact those qualified to continue in the recruitment process.

Great Canadian Gaming