Job Description

The Drop In Support Facilitator

creates an atmosphere of safety and inclusion with their warmth and kindness. As a member of the Community Support Team, they support all the functions of NEWC's lively hub, the drop-in!

Knowledge and Experience:

While education is important, NEWC equally values applicants that have combined work and lived expertise

Knowledge of the impacts that colonization, residential schools, the 60's scoop, the child welfare system and the genocide of Indigenous peoples, has had on their culture and language and sacred traditions

Experience and understanding of Traditional Indigenous teachings and ceremonies.

Experience working in a community-based organization or/living in the North End area

Previous experience providing customer service

Knowledgeable about harm reduction practices and principles and an understanding of safer drug-use and sex supplies available for free through the drop-in

Knowledge of working from a trauma-informed, harm reduction, participant-centered and anti-oppressive framework

Knowledge of the resources available in the community for participants experiencing poverty, homelessness, mental health, problematic substance use and gender-based violence

Knowledge and demonstrated ability to apply cultural humility, pro-choice and trauma-informed care

Previous experience using Microsoft Outlook, Word, Excel and Access or other database programs.

Skills and Abilities:

Kindness in action and a strong belief in community care for all of our relatives

Thoughtful, kind and direct verbal communication skills

Ability and willingness to administer life saving first aid, CPR and naloxone to participants in response to the toxic drug supply

Ability to work independently and as a team member, and ability to follow direction and make decisions within the parameters of the job

Responsive to the needs of the community and work flexibly in a high stress/ fast paced environment

Non-judgmental and accepting attitude and ability to practice professional boundaries

Duties and Responsibilities

To welcome visitors to the Centre and continuously promote a community understanding of the Centre's vision, mission, objectives, values, policies, programs, and services.

Under the guidance of the program manager, ensure that participants in the drop in are adhering to specific policies and guidelines of the Drop In as outlined in the Employee Policy and Procedure Manual

To ensure all resources, pamphlets, brochures, and posters displayed are up to date and in align with the North End Women's Centre's philosophy and values

To provide participants with information regarding the various programs offered at the North End Women's Centre and to register them for programs as appropriate

Make snacks and meal for Drop- in and Community Support Team

To complete data entry related to program requirements (daily and monthly)

Additional Requirements

Valid Class 5 license is preferred

For this position the successful applicant must be able to lift up to 40 lbs; and to be able to frequently sit, stand, bend and navigate stairs

Satisfactory Criminal Record and Child Abuse Registry Check

ASSIST Suicide Prevention Certificate, CPR/First Aid training and De-escalating Potentially Violent Situations, Naloxone administering or willingness to be trained

Job Status

Full-Time

Hours

37.5 hours/week

Closing Date

Open until filled

Start Date

ASAP

Salary Range

$23-$27 per hour

Resumes and a cover letter may be submitted through INDEED, by email, mail, or dropped off: Lisa Carriere, Program Manager Email: lisac @ newcentre.org

Only those selected for an interview will be contacted. Our hiring process from start to finish typically takes 4- 6 weeks. Our process is as follows:

1

. Position is posted internally and externally 2

. Only candidates meeting the eligibility criteria will be contacted for an interview

3

. The interview panel may include 2-3 members that include the hiring manager and a current front-line staff.

4

. Reference checks will be conducted on the short-listed applicants

5. Successful applicant will be presented with a Job offer and if accepted will start on a mutually negotiated date.

NEWC is located on Treaty 1 territory on original lands of Anishinaabeg, Cree, Oji-Cree, Dakota, and Dene peoples, and on the homeland of the Metis Nation. NEWC facilitates opportunities for women, gender-diverse and non-binary people in healing, wellness and capacity building through diverse community-centred approaches.

North End Women's Centre (NEWC) is committed to inclusion and equity and strives to ensure that our staff team reflects the diversity of the community we serve. Indigenous peoples, Black people and other people of colour, persons with disabilities, persons of minority sexual orientations, gender identities and expressions and persons with relevant lived experience are encouraged to apply and will be prioritized. We are committed to removing barriers to employment that are faced by groups that have been historically, persistently and systemically marginalized and encourage (but do not require) members of these groups to self-identify as such in their cover letters.

If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please contact us and we will work with you to meet your needs.

Job Types: Full-time, Permanent

Pay: $23.00-$27.00 per hour

Benefits:

Casual dress Company pension Dental care Employee assistance program Extended health care Life insurance On-site parking Paid time off Vision care
Flexible language requirement:

French not required
Schedule:

8 hour shift Day shift Monday to Friday
Work Location: In person