Job Description

Working as part of the Donation Centre team, the Driver/Mover operates one of the WINS fleet of trucks. They pick up individual and corporate/retail donations, transfer donations/inventory between WINS locations and deliver inventory/free goods to WINS clients and customers.


The Driver/Mover ensures the donation/delivery experience is positive for WINS donors, clients, and customers and is responsible for ensuring that assigned driving routes are completed in a timely and safe fashion.

We are looking for someone with primarily weekend availability - 7:30am-4:00pm

About Us

Join an organization that is working to make a difference in the lives of thousands of Calgary women. The Women in Need Society (WINS) is proud to be one of Calgary's longest running social enterprises driven by our

Mission

of connecting women and their families with resources to thrive. Together with donors, government and many other partners, WINS works to provide wrap-around support to women who are experiencing abuse, poverty, social isolation and/or homelessness.

WINS Vision

is to create a community where all women are thriving and building resilient families. By running a social enterprise, WINS also provides an opportunity for women to work in a safe, empowering, meaningful environment while providing Calgarians the opportunity to shop at

WINS Thrift Stores

, the

MORE Store by WINS

, or our online business

Twice New

. Shopping and donating to WINS allows Calgarians to contribute to their local community while being kind to the environment.

The culture at WINS is built upon our values. Our values are an integral part of who we are.

Integrity:

Our actions match our words. We do what we say and say what we mean.

Diversity:

Diversity makes us stronger. We welcome and respect different people, perspectives, and experiences.

Sustainability:

We are kind to people and the planet. Our actions today impact our world tomorrow.

Collaboration:

We are better together. Working as a team, we strive for excellence in all we do.

Innovation:

We imagine the possibilities. We continuously strive towards greater impact.

Duties and Responsibilities:

Receiving Donations (when Driving or in the Donations Centre)

+ Positively and kindly greet donors and provide them with a safe, cheerful, and thanks-filled donation experience
+ Evaluate items for donation and make decisions on whether offered donations are acceptable. Communicate to donors regarding any unacceptable items in a kind and respectful manner
+ Work with the Inventory Associates and Moving Associates to unload donations from trucks from donor pick-ups
+ Gather information for tax receipt purposes, confirm with the donor, and provide to Manager - Inventory

Property and Product Care

+ Carefully and efficiently move product from pick-up locations onto trucks and off of trucks to delivery locations, being respectful of the property of donors, clients, customers, and WINS
+ Stack and secure items on trucks to ensure safe and undamaged transportation to their destination

Driving and Truck Maintenance

+ Safely and efficiently drive to pick-ups and deliveries
+ Clean/wash the interior and exterior of the truck cab, box, and body on a weekly basis
+ Ensure trip long reports are accurately completed and submitted at the end of each day
+ Report all maintenance concerns and issues to management as soon as the issue is noticed

Delivering Client and Customer Orders

+ Positively and kindly greet clients & customers and provide them with a safe and respectful delivery experience

WINS Inter-location Transfers

+ With the assistance of the Moving Associate and Inventory Associates (Donations Centre) or Store Teams (retail locations), carefully and efficiently load and unload donations/inventory

Teamwork

+ Act as an ambassador for WINS both on and off the job
+ Maintain excellent donor, employee, and volunteer relations through positive, kind, and professional interactions with others
+ Maintain ongoing communication with management on any issues or concerns

Health & Safety and Industrial Hygiene

+ Drive safely and defensively, and never drive while impaired
+ Positively engage in and comply with all WINS health & safety practices, procedures, and policies
+ Maintain a safe working area for all employees, donors, clients, and customers by ensuring trucks and immediate surrounding are clear of clutter

Donations Centre (When not Driving)

+ Assist with efficient and consistent initial rough sort of donations (ex: clothing, household, electrical, seasonal, etc.) and transfer incoming goods to appropriate Sort Team workstations
+ Safely bale recyclables and disposal items; store recycled and disposals safely until pick-up or delivery
+ Ensure flow of goods through the Sort areas by providing full rough-sort bulk bins and removing empty bulk bins from the Sort areas
+ Remove sorted and graded product from the Sort areas as needed to storage, recycle or disposal
+ Ensure that donations/inventory is stored in the correct locations and properly counted and tracked
+ Remove recycle and disposal items in conjunction with WINS selected contractor or, where necessary, directly to landfill
+ Other duties as assigned from time to time.

Requirements

:

Education

+ Grade 12 education, or equivalent combination of education and experience

Experience

+ Minimum of 2 years' experience driving trucks; oversize vehicles

Personal/ Professional Attributes

+ Valid Class 5 Driver's license and an acceptable current minimum 2-year Driver's abstract
+ Able to correctly and safely lift a minimum of 50lbs/23kg individually, and 100lbs/45kg as part of a team, on a routine, consistent, and regular basis
+ An understanding of and affinity for the WINS brand, mission, and role with our clients, customers, and community
+ Provide satisfactory results from a Vulnerable Sector Search background check with the Calgary Police Service
+ Effective communication skills including proficiency in verbal and written English
+ Familiar with transportation routes and communities in the City of Calgary; navigation skills using a road map and/or GPS
+ A welcoming and empathetic demeanor with an ability to build and maintain positive relationships
+ Excellent client/customer/donor service orientation
+ Flexibility to comply with a work schedule with shifts throughout the week
+ Able to stand for long periods of time
+ Willing to work outdoors in all weather conditions
+ Work-ready with CSA approved steel-toed safety boots
+ Eligible to legally work in Canada

The Women in Need Society is an equal opportunity employer. At WINS we celebrate diversity and are committed to creating an inclusive environment for all employees.