Job Description

Please note this is an onsite position - eligible candidates must be able to reliably commute to our Corporate Office in Vittoria, ON for this position.
With the continued growth in the industry, Scotlynn is currently hiring a Driver Support Specialist, also known as Driver Consultant, at our Corporate Office in Norfolk County. This role is for a detail-oriented, organized individual with previous experience in the transportation industry. This candidate must have strong communication and problem-solving skills.
ABOUT US
Scotlynn is a multinational produce grower and transportation provider specializing in time-sensitive refrigerated products. Every aspect of our operation highlights our passion for doing it better - our attention to detail, our open communication, our state-of-the-art equipment, and our comprehensive farming procedures.
WHAT WE OFFER

• Competitive Benefits Plan and Employee and Family Assistance Plan
• Starting Salary $41,600 - $50,000
• Full gym access with personal trainer
• Corporate chef providing healthy meal options
• Opportunities to strengthen local communities through "Community Volunteer Program" initiatives
• Rewarding, collaborative and lively workplace culture
• Paid Time Off

THE ROLE
The Driver Consultant is responsible for analyzing, communicating, and providing coaching and assistance on settlements and payments for all Scotlynn Drivers. They will track driver activity, provide trends and insights and act as a liaison between drivers and other departments to improve driver satisfaction and retention.
ABOUT YOU
Successful Scotlynn Candidates Have:

• Greater than 1 year's work experience in the logistics and transportation industry
• Strong analytic, problem-solving, prioritization, and organizational skills
• Excellent interpersonal, facilitation, and communication skills
• Ability to build professional and supportive relationships
• Proficiency with Microsoft Office and transportation software

Work experience in roles from the following industries is welcomed and appreciated: tech support, customer service, dispatch, AZ drivers.
HOW YOU'LL SUCCEED WITH SCOTLYNN

• Act as a liaison for driver issues with other departments, including Dispatch, Recruiting, Safety, Payroll and Service
• Provide drivers with coaching and information on best practices for fuel usage, fuel costing, pay structures, driver insights application, maintenance program and scheduling, workload, and mileage performance
• Calculate and communicate driver pay rate based on current fuel cost average and exchange rate
• Track fuel mileage, miles, work activity, maintenance program schedule and usage, payment deferrals, and general performance
• Ensure data regarding driver retention is up to date in our system, regularly discussing with drivers to determine their satisfaction
• Assess driver fit for their current style of work and provide recommendations

YOUR COMMITMENT

• This is a full-time, permanent role
• Work in office from 8am - 5pm, Monday - Friday

HOW TO APPLY
Interested in the role or want to learn more? Submit your application online. Our team will contact applicants that have been selected for an interview.
Additional Information
Scotlynn is an equal opportunity employer and will seek to accommodate the needs of individuals with disabilities in a manner that most respects their dignity. Accommodations are available on request for candidates taking part in all aspects of the selection process. For any questions or accommodation requests, please reach out to our onboarding team at or 1-800-263-9117 ext 2535. All candidates are encouraged to apply.

Skills Required