Job Description

About Us

Revelstoke Eleven Lodge is an adventure lodge located in the heart of the outdoor adventure mecca, Revelstoke, BC, offering guided adventures and personalized culinary experiences. Revelstoke Eleven Lodge is also the home of the Quartermaster Eatery, a fine dining establishment that uses seasonal ingredients from local farms, boutique ranches and wild, sustainable fisheries to craft exquisite and unique dishes that change with the seasons.



Our staff enjoy access to numerous in-house discounts and pro deals, available to all employees. Additionally, we offer health and dental benefits for eligible full-time employees. We are also committed to fostering internal development and providing opportunities to enhance and expand our team's skills.

Position Summary

Eleven Revelstoke Lodge is seeking an experienced driver to join the team. This role is crucial in providing seamless guest transportation, primarily between the Kelowna airport and our lodge in Revelstoke. The driver will collaborate closely with the lodge team, especially the Experience Managers, to ensure an exceptional guest experience. This is a part-time, on-call, seasonal position starting at $26.50/hr. The season runs December - April.

Position Purpose

The driver will play a guest-facing role, ensuring that the high standards of Eleven are upheld during guest transport to and from the lodge and occasionally within the town. The driver will also support the Experience Manager with arrival and departure logistics, like luggage transfer from the vehicle to the guest rooms etc.

Responsibilities/Duties/Functions/Tasks

Assist in all Eleven Revelstoke Lodge & Heli-Skiing transportation needs including, but not limited to:


Provide transportation for guests and luggage between the airport and lodge. Assist in loading and unloading luggage from vehicles. Pick up guest meals en route, ensuring proper catering. Handle other transportation needs, including picking up amenities or supplies for the lodge. Navigate alternate routes when necessary, especially during winter conditions or road closures.

Vehicle Maintenance:


Clear snow from vehicles as needed. Ensure proper parking for both guest and company vehicles. Refuel vehicles at the end of each shift. Complete vehicle record sheets at the start and end of each shift. Conduct basic vehicle checks, including tire pressure and fluids, before each trip. Report any vehicle maintenance needs, cleanliness issues, or damage to the Lodge Manager. Adhere to all road safety regulations and company-specific safety protocols during transport.

Guest Services:


Engage in friendly conversation with guests, ensuring a comfortable atmosphere during trips. Respect guest privacy and maintain discretion during transportation. Attend to guests' needs and preferences during transport, including providing music, food, and beverages.

Crisis Management:


Handle emergencies or unexpected situations, such as vehicle breakdowns or adverse weather conditions, calmly and efficiently.

Communication:


Maintain clear communication with the lodge team and Experience Managers, ensuring that all transport logistics are well-coordinated.

Qualifications

Valid class 4 unrestricted driver's license CPR/First Aid Certified

Special Position Requirements

Experience in winter driving conditions Experience driving long distances Previous experience in hospitality/guest-facing environments Ability to work early mornings and late evenings Flexibility in work schedules, especially during peak seasons or unexpected changes in guest itineraries.

Preferences

Flexible and adaptable Personable and reliable. Strong problem-solving skills. Knowledgeable about the Revelstoke and Kootenay area. Works well in a team and adaptable to last-minute changes.

Work Requirements

* Ability to lift between 30-50 lbs repetitively