Job Description

Fresenius Medical Care is the world\'s largest integrated provider of dialysis products and services. As a vertically integrated company, we provide a complete solution for patients with chronic kidney failure and their caregivers, from research and development to manufacturing our dialysis products to providing complete therapy options within our own clinics. Fresenius Medical Care provides dialysis services in over 120 countries, including over 3400 dialysis clinics and 40 production sites worldwide. In Canada, Fresenius Medical Care has been caring for patients undergoing dialysis for over twenty-five years. We understand the impact that chronic kidney failure has on people\'s lives, and we are committed to providing outstanding patient care that goes beyond innovative dialysis products and therapies. We care about each patient\xe2\x80\x99s individual situation, whether they want to perform dialysis in their familiar surroundings at home, undergo dialysis at the hospital, or receive dialysis in one of our clinics. Our vision is to be the undisputed leader and trusted partner in renal therapies in Canada, and this vision is reflected in our key values: collaborative, proactive, reliable, and excellent. Fresenius Medical Care Canada is currently recruiting for a permanent, full-time Driver, working out of our office located in Lachine, Quebec. The position entails the following: PURPOSE AND SCOPE: Supports FMCNA\xe2\x80\x99s mission, vision, core values, and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and division/company policy requirements. Responsible for the safe delivery and pick-up of dialysis products to home kidney patients and dialysis centers. Responsibilities include driving trucks, rotating stock and inventory checks. Requires operation of truck within Department of Transportation (DOT) regulations and guidelines. DUTIES / ACTIVITIES: CUSTOMER SERVICE: \xc2\xb7 Responsible for driving the FMCNA culture through values and customer service standards. \xc2\xb7 Accountable for outstanding customer service to all external and internal customers. \xc2\xb7 Develops and maintains effective relationships through effective and timely communication. \xc2\xb7 Takes initiative and action to respond, resolve, and follow up regarding customer service issues with all customers in a timely manner. PRINCIPAL RESPONSIBILITIES AND DUTIES \xc2\xb7 Delivers and picks up dialysis products to home patients, hospitals and clinics according to established safety procedures and guidelines \xc2\xb7 Ensures good customer relations by consistently delivering orders on time and behaving with integrity in a courteous and professional manner \xc2\xb7 Obtains customer signature for pickup and delivery of dialysis product \xc2\xb7 Adheres to all federal and provincial regulations \xc2\xb7 Establish the route for his delivery day as per the warehouse supervisor list \xc2\xb7 Loading and unloading of the truck, placing product where customer requests it and ensuring product is free of dust or snow. \xc2\xb7 Vehicle related responsibilities including ensuring the truck is kept clean inside the box and the cab and arranging for truck maintenance and repair as needed \xc2\xb7 Maintains a satisfactory driving record \xc2\xb7 Operates material-handling equipment safely and efficiently according to established procedures as required \xc2\xb7 Carry and maintain contact with sites through cellular communication, ensure paperwork of deliveries is filled out daily \xc2\xb7 Other duties as assigned PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Heavy physical work with frequent lifting and carrying of objects 25 -50 pounds on a repetitive basis required. Some deliveries may require carrying product up multiple flights of stairs. This position requires extended periods of sitting, standing, and walking. Operation of truck may average 6 to 11 hours per day. Can involve exposure to extreme weather while making deliveries. EDUCATION High school diploma or equivalent EXPERIENCE AND REQUIRED SKILLS
\xc2\xb7 Minimum 5 years driver experience, preferably in route deliveries. \xc2\xb7 Must have and maintain a satisfactory driving record \xc2\xb7 Must possess a Class 3 license for 26 foot trucks \xc2\xb7 Experience with GPS system preferred \xc2\xb7 Good knowledge of the Quebec geography \xc2\xb7 Bilingual (French/English)
RELATIONSHIPS
Internal Contacts: Customer Service Representatives, Transportation Coordinator, clinics, Local DC staff, Warehouse Supervisor External Contacts: Home patients, Customers SUPERVISION N/A Review and comply with the Code of Business Conduct and all relevant Company and Business Unit policies and procedures, and local, state, and Federal laws and regulations. Ensure that employees understand and comply with the Code of Business Conduct and all-relevant Company and Business Unit policies and procedures, and local, state, and Federal laws and regulations, and establish effective internal systems and controls to promote such compliance. The duties listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Thank you for your interest in Fresenius Medical Care Canada. We thank all interested applicants, however, only those selected for an interview will be contacted. We are committed to providing a barrier-free environment for all stakeholders including our clients/customers, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), and its associated standards and regulations. Job Types: Full-time, Permanent Salary: $47,000.00-$52,000.00 per year Benefits:

• Dental care
• Extended health care
• Life insurance
• Profit sharing
• RRSP match
• Vision care

Schedule:

• 8 hour shift
• Morning shift

Experience:

• Driver (preferably in route deliveries): 5 years (preferred)

Language:

• English and French (preferred)

Licence/Certification:

• Class 3 Licence (preferred)

Work Location: On the road