Job Description

This position is at 215 Frobisher Dr. in Waterloo, ON

About Bolts Plus Inc.:

Bolts Plus Inc. (www.Boltsplus.ca) is one of Canada's leading construction and industrial supply distributors, coast-to-coast. From manufacturing, infrastructure, construction, product training or industry knowledge, Bolts Plus Inc. provides customers with a wide range of products and services. In any commercial facility or project phase, Bolts Plus Inc.'s one-stop-shop solutions provide customers what they need to meet or exceed the demands of their job. Bolts Plus Inc. is proud to partner with industry-leading manufacturers to support this shared goal with quality, value, and productivity to solve the needs and challenges of customers.

Bolts Plus Inc. services and supports tens of thousands of customers across Canada in a wide range of industries and trades. With 16 walk-in branches and a fast-paced distribution center and more than 140 employees, we are proud to contribute to the success of projects across Ontario.

Why Bolts Plus Inc.:

Comprehensive Benefits Package Team Environment Competitive Salary Opportunities for Career Growth

: Assistant Manager

Job Summary

Working closely with the branch manager you will be helping seek out and capitalizing on customer building and generating new areas of revenue. You will be assisting and coordinating the daily responsibilities of the staff including customer sales, new product displays, store upkeep, inventory management and key decision making.

Major Tasks, Responsibilities and Key Accountabilities

Ensuring daily operations tasks are being completed.

Cash Management

Delegating and assisting staff with duties

Opening and/or closing the building.

Conducts on-site customer visits with new and existing customers.

Inventory management.

Assists in training or mentoring of associates.

Manages sales volume with an existing group of customers, prospects successfully to expand the customer base

Forecasts, prospects, and bids for new business to include customers, markets, and additional service opportunities

Maintains existing and builds new customer partnerships

Develops and sustains sales relationships with key decision makers and influencers on all levels of an organization

Shares market and competitor information with all applicable channels within the organization; establishes relationships and working partnerships

Partners with customers, vendors, Credit, and A/R to quickly resolve customer service issues

Identifies customer products needs and coordinates execution of orders

May conduct negotiations with suppliers, vendors and manufacturers

Nature and Scope

Demonstrates skill in data analysis techniques by resolving missing/incomplete information, inconsistencies/anomalies in more complex research/data

Nature of work requires increasing independence; receives guidance only on unusual complex problems or issues

Work review typically involves periodic review of output by supervisor and/or direct "customers" of the process

May provide general guidance/direction to or train junior level support personnel or professional personnel

Work Environment

Occasional heavy lifting as required.

Minimum Qualification

Must be eighteen years of age

Education and Experience

Post-Secondary Education, Diploma or Degree in Business or related field preferred

Three (3) years in a supervisory role with a successful track record in a customer service and/or related field; industry experience preferred but not essential

Critical Competencies to Drive Business Results

Strong team player with a "can-do'' attitude and passion for excellence

Hunter mentality

Exceptional communication skills and well-developed interpersonal skills

Strong appreciation for excellence in customer service is a MUST

Reliable, confidential, and conscientious

Strong initiative and ability to handle increasing responsibility over time

Excellent time management/organizational skills with ability to meet important deadlines in a fast-paced environment

Strong attention to detail

Strong strategic thinking, analytical skills and out of the box thinking

Strong business acumen and sense of urgency

Positive attitude, ability to work with a high level of energy and focus.

Conflict resolution skills

Preferred Qualifications

Point of sales (POS) system or consultative selling/solution selling experience is required

Knowledge of customer business needs

Knowledge in Bolts Plus Inc. product line and core customers

Wholesale distribution experience, specifically experience with Fasteners, an asset
Proficiency with MS Office Suite (Word, PowerPoint, Excel) with knowledge of Streamline an asset

Job Type: Full-time

Salary: $21.00 per hour (Negotiable based on experience)

Benefits:

Dental care Extended health care On-site parking Store discount
Schedule:

Day shift Monday to Friday
Experience:

Retail/ Team Leading: 1 year (preferred)
Licence/Certification:

G-Class Drivers License (or equivalent) (preferred)
Work Location: In person

Job Types: Full-time, Permanent

Pay: $18.00-$20.00 per hour

Expected hours: 42.5 per week

Benefits:

Dental care Extended health care On-site parking Store discount
Schedule:

Day shift Monday to Friday
Application question(s):

Do you have any experience with the NETSUITE ERP platform?
Experience:

Industrial Sales: 1 year (preferred)
Licence/Certification:

G-Class Drivers License (or equivalent) (required)
Work Location: In person