The vision for Integrated Infrastructure Services (IIS) is to inspire trust among citizens and Council in our commitment and ability to deliver quality infrastructure. We are seeking an individual who is extremely driven, highly motivated and can help advance the vision for capital projects into reality, driving a positive transformation of downtown revitalization and vibrancy. This position is a dedicated and centralized leadership role responsible for the overall coordination of a complex capital program in a high-profile area of the city.
Reporting to the Branch Manager, you will lead activities to support strategic alignment and excellence in stakeholder relations for multiple capital projects in the Downtown area. You will play a critical role in the successful delivery of the capital program by proactively identifying and mitigating risks that could impact coordination and stakeholder interests. Leveraging your deep understanding of the capital construction project lifecycle and expertise in project management and construction methodologies, you will employ various risk management and performance reporting techniques to ensure successful public outcomes. Your exceptional communication skills will be essential in translating complex technical information for the public and serving as a key community liaison.
What will you do?:
Lead the development and implementation of a stakeholder relationship strategy and program, communications plan and customer service planning for the Downtown Capital Program
Act as the City's primary contact for information sharing and issues management, working with senior level positions both Internal to the City (Branch Managers, Directors) and External Organizations (including Academic Institutions, Business Associations, Community Groups), and individual Businesses
Facilitate discussions to gather insights on stakeholder concerns and assess the impact of changes
Work with the Communication and Engagement teams and project management teams to establish an integrated, coordinated communication strategy for downtown projects
Collaborate with project management teams to guarantee adequate transparency, disclosure, and accountability throughout the management and release of project-related information
Coordinate communication with City Council, including supporting or leading Council and Committee reports, information briefings, inquiry responses and other communications
Ensure projects within the scope of the Downtown Capital Program are strategically coordinated and aligned with corporate and cross departmental initiatives such as the Community Safety and Well-being Strategy, Downtown Vibrancy Strategy, and Economic Action Plan
Connect regularly with project management teams, stakeholders, and industry to ensure that the projects are on track to deliver key outcomes
Work with project management teams to develop and maintain an integrated risk management plan and approach
Establish and lead appropriate governance structures to support the successful delivery of the program - such as steering and working committees and stakeholder engagement groups
Report regularly to the IIS leadership team and other City internal business partners as needed
Qualifications
:A bachelor's degree in Engineering, Construction Management, or a related field of study
A minimum of nine (9) years progressively responsible and directly related experience, in a combination of:
+ infrastructure project management experience,
+ managing senior level relationships with internal and external stakeholders,
+ issues management and strategic stakeholder management,
+ strategic and operational business planning, including working with corporate performance measures and budgets, and
+ leadership roles, leading multi-disciplinary teams and complex projects Program / project experience must be related to the planning, design, or construction of heavy civil, road, bridge, facility and utility infrastructure projects in complex working environments
Working knowledge of relevant codes, legislation, regulations, policies and procedures (OH&S, Environmental, Builders Lien Act, etc.)
Skills required for success:
Demonstrated leadership, communication, and stakeholder management skills, with a proven ability to build consensus, facilitate discussions, and resolve conflicts effectively
Comprehensive understanding and experience overseeing construction processes related to complex public infrastructure projects including heavy civil, road, bridge and facility projects
Demonstrated program management skills including an understanding of project management methods and techniques (PMBOK best practices)
Demonstrated experience leading Project Managers, business professionals, and multi-disciplinary teams in the delivery of infrastructure projects
Proven planning, organizational and problem solving skills
Experience developing and implementing communications and public engagement plans
Strong conflict resolution and negotiation skills with experience in proactively identifying and solving complex and sensitive issues between high profile stakeholders
Strong verbal and written communication skills, including report writing and presenting
Demonstrated ability and willingness to develop strong, strategic, relationships and deliver work in a collaborative, integrated manner
Experience managing and working with external partners (Business Improvement Associations, Local Business Owners, Community Leagues, Academic Institutions, etc.)
Ability and willingness to delegate and empower others
Ability to analyze complex information and make timely recommendations and decisions
Alignment to our Cultural Commitments and Leadership Competencies (Our Culture | City of Edmonton)
Embracing a culture of equity, diversity, reconciliation and inclusion.
Applicants may be tested
Assets:
Coursework/training in project management; conflict management, dispute resolution or other leadership training
Professional or technical designations such as PMP or similar
Experience working within a public sector environment
Work Environment:
This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52
The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance
The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca. Learn more about our benefits.