Job Description

We are seeking an experienced and polished Lifestyle Front Desk Concierge with a background in luxury hospitality or high-end residential service. This individual will be the first point of contact for residents and guests, providing personalized assistance, managing daily front desk operations, and ensuring an exceptional level of service and discretion.

Key Responsibilities

Welcome and assist residents, guests, and vendors with warmth and professionalism Handle resident inquiries, requests, and concerns efficiently, ensuring prompt follow-up and satisfaction Assist clients with reservations and bookings for restaurants, transportation, events, and other accommodations Coordinate resident services such as housekeeping, dry cleaning, maintenance requests, and deliveries Maintain a polished and organized front desk and lobby environment at all times Receive and manage packages, deliveries, and vendor access in accordance with building policies Monitor building entry and security procedures to ensure resident safety and privacy Communicate effectively with management, maintenance, housekeeping, and security teams Maintain accurate logs, reports, and resident records (service requests, visitor check-ins, etc.) Support administrative needs of the management team as required
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Qualifications

Minimum 2 years of experience in front desk, concierge, or guest services within a luxury hotel, condominium, or private residence Exceptional interpersonal and communication skills (verbal and written) Strong organizational and multitasking abilities Professional appearance and demeanor appropriate for a luxury environment Proven ability to provide discreet, high-level service to residents and guests Ability to work independently and collaboratively with cross-functional teams Flexible availability, including evenings, weekends, and holidays as required
Compensation & Benefits

Competitive hourly rate or salary based on experience Benefits including but not limited to health insurance, paid vacation, parking, and housing discount Opportunity for growth within property management or luxury hospitality operations
Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

Dental care Extended health care Life insurance On-site parking Paid time off
Work Location: In person