Job Description

EXTERNAL/INTERNAL JOB POSTING #25-12

Donor Communications & Digital Content Coordinator

Position Type: Full Time Contract Hybrid, 35 hours/week

Estimated Start Date: August 2025

Estimated Duration: Up to March 31st 2026 (possibility of extension)

Location & Details: Bolton ON (hybrid- combination of remote and on site)

Hourly Rate: $21 per hour (paid on a bi-weekly basis)

Deadline to Apply: July 25th 2025

Agency Overview:

Throughout the entirety of the Town of Caledon, Caledon Community Services (CCS) is helping shape the future of a caring and engaged Caledon community. Our social service programs address community needs in a uniquely challenging and increasingly diverse GTA community. CCS is home to Caledon's only accessible transportation program, the Exchange Community Hub that includes food support and a range of activities, the Caledon Specialist Clinic, and personal support services for
seniors. We offer settlement services and language classes for newcomers and comprehensive employment services for job seekers and local businesses. We provide paid training programs for Caledon youth as well as exciting internships and volunteer opportunities. Finally, we invite the community to shop at Evolve, a retail shopping destination. We host a variety of fundraising events annually. We invite you to volunteer with us. Proceeds raised support service delivery for many of our programs. The breadth of our services makes for compelling opportunities to attract new friends and raise support for our work. Learn more at ccs4u.org.

Our Customer Service Vision: Making it Easy to Ask, Participate and Give

Position Overview:

This is an exciting entry-level opportunity for a passionate communications professional, interested to learn and grow while delivering impact. As part of a dynamic and dedicated team, you'll contribute to a variety of campaigns and events, undertake creative social media initiatives and engage our diverse community of support. This full-time role is best served by a curious and energetic individual who
welcomes challenges and thinks outside the box while utilizing the full range of innovative digital tools. This role may require occasional flexible hours/attendance of weekend events.

Position Deliverables/Accountabilities:

Under the general direction of the Chief Development Officer (CDO) or designate, the incumbent will:

Collaborate with teams across CCS to create content promoting CCS programs and services, as well as their impact for community well-being Develop and implement annual fundraising communications plan and communications calendar,including digital fundraising campaigns and event promotion to support fundraising targets and priorities Draft development communications and materials, including donor communications, newsletters, social media content and publications used in the cultivation, solicitation, acknowledgement and stewardship of prospects. Assist in preparation of the annual impact report. Oversee and implement fund development social media strategy in line with the communications plan and calendar. Source and compile story ideas, images, and other content for newsletters, webpages, campaigns and events, social media channels. Create and edit social media graphics and videos Maintain and update fund development webpages, including event-specific websites and donation pages Manage social media (Instagram, FB) for signature fundraising events: Gala, Velocity, Coldest Night of the Year Analyze the effectiveness of campaigns and/or event promotion using metrics. Keep well-informed on social media trends, technologies and best practices Build and deploy targeted email communications to diverse donor constituencies Closely collaborate with Communications and Marketing Team to ensure adherence to CCS brand guidelines in all fundraising communications, as well as alignment of fund development and agency-wide communications Participate as a contributing member of the Fund Development team and support all departmental activities as required. Any other duties/special projects as required

Qualification Criteria:

Education

Bachelor's degree in marketing, communications or related field, or a combination of relevant education and experience

Nature of Experience Required

At least 2 years' relevant experience, preferably in development, marketing, communications roles Experience administering social media platforms and writing for a web audience. Experience in copy writing, writing and editing content for publication and promotion Experience with tracking communication metrics and website analytics, preparing reports

Knowledge Required

Solid working knowledge of social media and digital tools (graphic design software, video editing software, email marketing software - ie Canva, Filmora, Adobe Creative Suite, Hootsuite, Constant Contact, Animaker, Vimeo) Experience administering social media platforms and writing for a web audience. Experience writing and editing content for publication and promotion Experience with tracking communication metrics and website analytics, preparing reports

Skills Required

Excellent verbal and written communication skills. Excellent organizational ability and interpersonal skills Demonstrated advanced skills in MS Office (web); Sharepoint, Microsoft Word, PowerPoint, Excel and Outlook

Other Requirements

Access to a personal device (smart phone or tablet) is required for periodic, two-factor authentication using the Microsoft Authenticator App when signing into CCS networks/cloud environment as part of I.T. security protocols. Valid Driver's license, reliable access to a vehicle & insurance. Satisfactory Criminal Records Check
Interested applicants can apply by forwarding an updated resume and cover letter via e-mail to recruit@ccs4u.org by the deadline. Please cite competition #25-12.

We thank all applicants for their interest but will only be contacting those selected to attend an interview. CCS is an equal opportunity employer encouraging applications from qualified individuals from diverse groups including Indigenous peoples, visible minorities, persons with disabilities, persons of all sexual orientation or gender identity and other grounds identified under the Ontario Human Rights Code. CCS will provide information and/or accommodation pertaining to this job posting and/or the recruitment process in an accessible manner upon request.

Job Types: Full-time, Fixed term contract

Pay: $21.00 per hour

Expected hours: 35 per week

Schedule:

Monday to Friday
Work Location: Hybrid remote in Caledon, ON L7E 5A2

Application deadline: 2025-07-25