Job Description

Job Summary

We are seeking a dynamic and experienced Shift Manager to oversee daily operations within our restaurant or hospitality establishment. The ideal candidate will demonstrate strong leadership skills, excellent customer service abilities, and a solid background in food service and restaurant management. This role involves supervising staff, ensuring food safety standards, participating in all restaurant operations, and maintaining high levels of guest satisfaction to promote a smooth and efficient operation.

This position is for our under-construction Amherst, NS location. Priority will go to candidates who can begin in advance of the store opening by commuting to our Moncton location for training (gas will be paid for).

Duties

Supervise daily restaurant operations, including food preparation, cooking, and serving activities Manage and coordinate team members, including interviewing, training, and scheduling staff Oversee food handling procedures to ensure compliance with food safety standards Operate POS systems for order processing and cash handling Ensure high-quality customer service by addressing guest concerns promptly and professionally Monitor kitchen and dining area cleanliness, safety protocols, and overall sanitation Assist with inventory management and ordering supplies as needed Lead by example in hospitality, demonstrating professionalism and leadership in all interactions Manage restaurant workflow during shifts to maximize efficiency and guest satisfaction Take part in customer service, food preparation, oven tending, and general cleaning

Skills

Proven supervising experience in food service or restaurant management Strong leadership qualities with the ability to motivate and manage teams effectively Excellent customer service skills with a focus on hospitality excellence Proficiency in food preparation, cooking, and food handling procedures Experience operating POS systems such as Micros POS or similar platforms Knowledge of food safety regulations and standards in the food industry Ability to handle cash transactions accurately and responsibly Familiarity with restaurant operations including kitchen experience, serving, and barista experience is a plus Strong organizational skills with the ability to multitask in a fast-paced environment Previous hotel or hospitality experience is advantageous

Compensation

17.50 with raises once you learn all aspects of the job and can work independently of supervision Tips Health Insurance available after 6 months employment Discounted or free food Career advancement opportunities
This position offers an opportunity to lead a dedicated team within a vibrant hospitality environment. The Shift Manager plays a crucial role in ensuring operational excellence while fostering a positive experience for both staff and guests.

Job Types: Full-time, Permanent

Pay: $17.50-$20.00 per hour

Expected hours: 32 - 44 per week

Benefits:

Dental care Discounted or free food Extended health care Life insurance Store discount Vision care
Application question(s):

What is your availability? Are you willing to commute to Moncton for training until the store opens (gas will be paid)? Are you available to work closing shifts? Are you available to work opening shifts? Do you need assistance with immigration?
Experience:

Restaurant: 1 year (preferred)
Language:

English (preferred)
Location:

Amherst, NS B4H 2X3 (preferred)
Work Location: In person