Job Description

Work Schedule:
Monday to Friday 7:00 pm to 2:30 am.For every hour worked during the night shift, a shift premium will be provided in addition to the base pay.Location:
This role is currently Onsite - Downtown Halifax, Nova Scotia.
The Opportunity:
Receives, handles, sorts, scans, keys, files, extracts, inserts, recycles, prepares, lists, verifies and/or delivers/distributes a variety of documents to appropriate Symcor parties/groups/lines of business within required timeframes, ensuring accuracy and in accordance with Symcor procedures and quality guidelines to meet daily productivity output requirements and client expectations.This role offers a unique opportunity to join a multicultural team that prioritizes teamwork, respect and be part of an environment that values personal and professional growth.What you will do:Receive, sort and log mail from a variety of clients using the appropriate equipment or procedure in order to record information for tracking purposes and organize mail for processing by the appropriate parties/functional areas/departments.
Address any misdirected mail, cash or other risk items (e.g., other financial or non-financial items) as per Standard Work Procedures. May distribute to appropriate parties/groups.
Validate, sort, list or verify items against specific lists and/or documents (Multiple Depts).
Prepare output documents/packages for distribution to clients, customers or vendors in accordance with work instructions, ensuring accuracy and SLA timelines are met.
Perform standard prescribed quality checks and follow defined control measures to meet or exceed department goals.
Input, scan, prepare document, and/or list incoming or outgoing financial or non-financial items in order for file to be created in the system or distributed by mail, using the appropriate operating system for assigned area of responsibility, and ensuring accuracy and daily productivity volumes/requirements are met.
Identify and address any issues related to assigned work by escalating to PSO, AM or Manager to ensure daily productivity and client requirements as well as client service levels are met.What you need to have to succeed:High School Diploma or equivalent
No previous experience is required
Basic knowledge of computer and software
Communication skills - interactions interdepartmental/vendors

Symcor