Job Description

Dock Master/Lead

Join Guardteck Security as a

Dock Master/Lead

and take charge of loading dock operations, ensuring deliveries run smoothly, safely, and efficiently while leading a team of Loading Dock Operators.

What You'll Do:

Lead and supervise Loading Dock Operators to maintain operational excellence. Oversee all loading dock activities, including traffic flow, access control, and deliveries. Monitor reservation systems, signalization, and CCTV for safety and efficiency. Conduct equipment inspections, maintain audit logs, and prepare accurate reports. Coordinate with vendors, delivery personnel, and internal teams to resolve issues. Ensure compliance with safety regulations and company policies. Train, mentor, and coach team members to deliver top-notch service. Handle scheduling, key/access management, and delivery logistics.

What We're Looking For:

Minimum 2 years in a leadership or supervisory role in logistics or loading dock operations. Experience with dock procedures, equipment, and safety protocols. Valid security license and Occupational First Aid Level 1 or higher. Conflict Management and Resolution certification. Strong report-writing and record-keeping skills. Legally entitled to work in Canada. Physically able to stand, walk, climb stairs, and lift up to 30 lbs. Fluency in English (verbal and written) with excellent communication skills.

Skills That Will Make You Shine:

Exceptional leadership and team management skills. Outstanding customer service and professional demeanor. Ability to multitask and stay calm under pressure. Strong problem-solving and decision-making abilities. Attention to detail and high situational awareness. Proficient with computers, emails, and reporting software. * Ability to enforce rules and safety regulations tactfully and consistently.