Job Description

Newfoundland and Labrador Health Services (NL Health Services) brings together five former separate health entities - Eastern Health, Central Health, Western Health, Labrador-Grenfell Health, and the Newfoundland and Labrador Centre for Health Information. The creation of a provincial health authority was announced following recommendations from Health Accord NL.

NL Health Services is responsible for delivering health and community services to more than 528,000 people living in Newfoundland and Labrador and employs over 21,000 people. NLHealthServices.ca

Job Summary
Reporting directly to the Program Director for Children and Women\'s Health, Eastern Urban Zone, NL Health Services is seeking an experienced professional with strong planning, analytical, communication, operational improvement, change management and leadership skills to create and manage a child and youth central intake. The Division Manager will be responsible for implementation and monitoring of clinical best practices and operational improvements associated with access to care and optimization for children and youth referred for services within a NLHS program or service. This includes patients waiting for autism assessment/diagnosis, child development, general pediatrics, child and youth community health services and case management, along with other program areas to be determined. The division manager works closely with physician and administrative leadership to develop and define criteria for appropriate and timely management of service demand and develop strategies toward the efficient use of existing physician and human resources to optimize service capacity. The division manager directs staff within areas of accountability; encourages professional development activities; completes regular performance evaluations; participates in the recruitment process and ensures fair and consistent application of the collective agreement. They establish staffing requirements and monitor and interpret staff utilization statistics. They establish performance expectations through feedback and guidance for the department and individual employees. The Division Manager is responsible for planning, developing, implementing and evaluating key directions, objectives, and strategies, quality and risk initiatives, and safety initiatives for patients and staff in a dynamic environment.

Job Qualifications
Education
Baccalaureate Degree in a health related discipline is required.
Master\'s Degree is preferred.

Experience
A minimum of five (5) years of acute care experience within the last seven (7) is required.
Previous management and leadership experience is required.
Experience in program development, continuous operational improvement, and wait time initiatives/projects is required.
Experience/knowledge of single-entry frameworks an asset.
Acute care experience in Pediatrics, Women\'s Health would be an asset.

Competencies (Knowledge, Skills & Abilities)
Knowledge of issues related to Pediatrics, Women\'s Health
Knowledge of program development, implementation and evaluation.
Knowledge of quality improvement and project management.
Knowledge of staff and patient safety initiatives.
Demonstrated conflict management skills.
Demonstrated strong decision making, interpersonal, leadership and communications skills.
Demonstrated ability to manage and foster positive interpersonal relationships with various stakeholders.
Demonstrated financial stewardship.
Ability to manage change and continuous improvement.

Other
Current and continuing registration/licensure with the relevant professional association is required, if applicable.
A satisfactory record of work performance and attendance is required.

Apply online at https://employment.easternhealth.ca

Upon successfully applying for a vacancy then you will receive a confirmation email. If you do not receive this email please contact Recruitment 777-7777 ext 5-2 immediately

To become a part of our team, please submit an up to date resume/cover letter or application form online, clearly demonstrating how you meet the required qualifications. Include your current mailing address, day-time contact number, e-mail address, competition and employee number if applicable.

Contact Information for Recruitment Related Inquiries:

Telephone: (709) 777-7777 (5-2) or 1-800-563-3693
Email: employment@easternhealth.ca. Applications/resumes are not accepted at this email address.

If you are no longer interested in the position, you can withdraw your application by emailing employment@easternhealth.ca as soon as possible.

Eastern Health is committed to inclusive and barrier-free recruitment, selection, and onboarding processes. We will be happy to work with applicants requesting support during the process. If you have any questions, feel free to contact our Recruitment Line at 777-7777 press 5 then press 2 (long distance 1-800-563-3693) outlining how we can help.

EXTERNAL APPLICANTS: We thank all applicants for their interest, however, only those selected for an interview will be contacted. The successful candidate will be required to provide a satisfactory Certificate of Conduct from the RCMP or local Police (Vulnerable Sector Check may be required), educational documents, registration/licensure if applicable and Social Insurance Number.

Eastern Health