Job Description

Eastern Health is the largest, integrated health authority in Newfoundland and Labrador employing approximately 13,000 dedicated employees and serving a population of more than 300,000 people. The authority offers the full continuum of health and community services including public health, long-term care, community services, hospital care and unique provincial programs and services. At Eastern Health we pride ourselves on providing the highest quality care and service possible to the people in our communities, in our region, and in the province. To do that, we employ qualified, competent and caring individuals who are dedicated to their professions and to our vision of Healthy People, Healthy Communities.

Job Summary
This position reports to a Regional Manager of the Community Support Program and is accountable for administering, coordinating, implementing, and evaluating a broad range of community support services in a variety of settings within the designated geographical zone of the Burin Peninsula. This position will assist in meeting the program mandate and will be instrumental in planning effective service delivery.

The Community Support Program provides services across the lifespan and includes support, acute, palliation, restorative and maintenance care. The manager's responsibilities include the management of staff and resources, and leadership to ensure that Community Support Services are provided in an effective and efficient way within an interdisciplinary team that works in a highly integrated environment.

The incumbent will provide direction to and coaching for frontline staff to ensure program and fiscal accountabilities are met, partner with internal and external stakeholders to ensure collaborative practice, and ensure delivery of comprehensive services for program clients. This position will assume a management role in human resource planning, quality improvement and budget monitoring to ensure objectives of strategic and operational plans are met. This position is also responsible for participating in the budget process, completing monthly variance analysis and collecting/analyzing relevant program statistics, and implementation of initiatives to ensure staff safety.

Researching best practices relative to services for seniors and individuals with disabilities, implementing quality initiatives, assisting in policy development and provision of education sessions are also integral to this position.

Job Qualifications

Education
Graduation from an approved/recognized post-secondary education program with a Baccalaureate degree in Nursing, Social Work or other health profession.
Current registration with the related professional association is required.
Master's degree preferred.

Experience
Three (3) years' experience in the past five (5) years' in the Community Support Program preferred.

Competencies (Knowledge, Skills & Abilities)
Demonstrated knowledge of Community Support, particularly program development, implementation and evaluation and community development/capacity building.
Knowledge of quality improvement and project management.
Knowledge of other community programs.
Demonstrated ability to function effectively in a high pressure, diverse and changing environment.
Demonstrated strong decision making, interpersonal, leadership and communications skills.
Demonstrated ability to manage and foster positive interpersonal relationships with various stakeholders.
Ability to work with a high degree of independence and initiative.

Other
A valid Newfoundland and Labrador Class 5 Driver's License and the use of a private vehicle are conditions of employment.
A satisfactory record of work performance and attendance is required.

Please submit your resume/cover letter, which clearly demonstrates how you meet the required qualifications.

Apply online at https://employment.easternhealth.ca

Upon successfully applying for a vacancy then you will receive a confirmation email. If you do not receive this email please contact Recruitment 777-7777 ext 5-2 immediately

To become a part of our team, please submit your resume/cover letter or application form online, clearly demonstrating how you meet the required qualifications. Include your current mailing address, day-time contact number, e-mail address, competition and employee number if applicable.

Contact Information for Recruitment Related Inquiries:

Telephone: (709) 777-7777 (5-2) or 1-800-563-3693
Email: employment@easternhealth.ca. Applications/resumes are not accepted at this email address.

If you are no longer interested in the position, you can withdraw your application by emailing employment@easternhealth.ca as soon as possible.

Eastern Health is committed to inclusive and barrier-free recruitment, selection, and onboarding processes. We will be happy to work with applicants requesting support during the process. If you have any questions, feel free to contact our Recruitment Line at 777-7777 press 5 then press 2 (long distance 1-800-563-3693) outlining how we can help.

EXTERNAL APPLICANTS: We thank all applicants for their interest, however, only those selected for an interview will be contacted. The successful candidate will be required to provide a satisfactory Certificate of Conduct from the RCMP or local Police (Vulnerable Sector Check may be required), educational documents, registration/licensure if applicable and Social Insurance Number.