Diversion Outreach Coordinator, Women's Housing

Regina, SK, CA, Canada

Job Description

Hours of Work:

15 weekly - working 6:45a-3:15p - Saturday and Sunday

YWCA Regina is seeking applications for Part time Weekend Diversion Outreach Coordinator Team Member in the Women's Housing Department. Under the direct supervision of the Director of Outreach Services and the general supervision of the Senior Director of Women's Housing, the Diversion Outreach Coordinator will respond to crisis and provide support from a trauma-informed, harm reduction and client-centered approach to women and families with complex barriers while working in collaboration with all YWCA Regina Women's Housing teams in meeting the needs for housing, food security, and safety.

Responsibilities:



Service Delivery



Connecting with and building relationships as the first point of contact for walk-in clients at the YWCA Regina Kikaskihtanaw Centre for Women and Families

Direct clients into appropriate YWCA programs (Outreach, Shelters, or Residences)

Support women using Outreach and other YWCA Women's Housing services

Delivering and developing programming

Respond to crisis situations in a trauma-informed manner, de-escalate when needed

Respond to drug poisonings and other medical emergencies

Support women and families to navigate government and community programs

Maintain positive relationships with other frontline teams working with our target population, with a focus on agencies providing services for individuals impacted by trauma, mental health challenges and addictions

Actively work towards developing familiarity with Indigenous cultural traditions and engagement with Indigenous people and communities

Establish/maintain positive relationships with other professionals in the community including police, mental health support teams, and emergency services

Administrative Duties



Maintain detailed and accurate electronic case files using HIFIS

Assist women by providing information and helping to fill out various forms such as applications for housing and income assistance

Conduct VI-SPDATs, track referrals, and contacts

Provide verbal and written reports to appropriate area staff

Cooperate with team members to ensure other administrative needs are met

Qualifications:



Experience working with Indigenous communities and cultures

Demonstrated experience working with the complex needs of people experiencing homelessness

Knowledge of the Child Welfare system, Trauma Informed Care, and Family Violence would be an asset

Knowledge about mental health issues and substance use disorder and how to respond to them (Naloxone training is an asset)

Ability to work independently and with a team

Accurate record keeping ability and basic computer skills (knowledge of HIFIS would be an asset)

Good communication and organizational abilities

Crisis intervention skills

Awareness of colonization and the intergenerational impacts it has had on women and families

Respect for women and children of various backgrounds.

YWCA Regina Employment Benefits:



Opportunity for movement into Full-Time position for right candidate with vacancy, including internal competitions 4% Employer RRSP Contribution-set up by employee-after three months in position-no match required Employer paid benefits - option to enhance at minimal employee cost - after three months in position 10 - Stat Holiday Days + 3 - YWCA Regina recognized days paid - annually Vacation pay deposited on each cycle Use of YWCA Regina vehicle fleet - for work purposes - with right credentials Casual dress code Volunteer opportunities
Job Types: Part-time, Permanent

Pay: $23.90-$25.10 per hour

Benefits:

Casual dress Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site gym On-site parking Wellness program
Flexible language requirement:

French not required
Schedule:

Day shift Every Weekend
Work Location: In person

Application deadline: 2025-07-02

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Job Detail

  • Job Id
    JD2445967
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Regina, SK, CA, Canada
  • Education
    Not mentioned