Job Description

Requisition ID: 181112

Career Group: Corporate Office Careers

Job Category: Administration

Travel Requirements: 0 - 10%

Job Type: Full-Time

Country: Canada (CA)

Province: Newfoundland and Labrador

City: Mount Pearl

Location: St. John\'s Division Office

Postal Code: A1N 4S6

Our family of 131,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better \xe2\x80\x93 great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Ready to Make an impact?

We are hiring a Director Operator for the Atlantic Region.

Here\xe2\x80\x99s where you\xe2\x80\x99ll be focusing:

• Own employee engagement for team and lead districts\xe2\x80\x99 engagement and industry leading customer experience
• Coach, develop and empower director reports and their teams
• Review employee and customer engagement results and develop overall action plans, and coach according to market insights
• Inspire a positive, customer oriented culture and develop customer service KPIs
• Lead a District Operator team and oversee Store Managers/Franchisees management and development
• Manage District Operators including selection, training, performance management, and compensation
• Own succession planning performance
• Lead team and oversee districts\xe2\x80\x99 team strategies
• Build strategy that aligns with functional strategy
• Develop Key Performance Indicators (KPIs) to measure success
• Communicate with leader/team to provide KPI and strategy updates
• Lead district external compliance and implementation of industry leading store standards
• Own implementation of external compliance including Integrated Health Management and Food Safety regulations
• Own the execution of internal programs to drive store, product, labour and customer service standards
• Oversee community involvement and brand advocacy within
• Drive implementation of Corporate Social Responsibility initiatives and district involvement in the community
• Own district Income/Profit & Loss and drive performance to meet targets
• Own development of district business plans to drive sales/ business growth
• Lead capital projects
• Oversee plan vs. actual performance

What you have to offer:

• Full knowledge of store operations
• Full knowledge of business processes tools
• Knowledgeable of union contracts and franchise business models
• Full knowledge of company policies and procedures
• Proficient use of the Microsoft Office Suite
• Minimum of three years experience as a store manager or equivalent work experience

We offer teammates competitive total compensation packages that will vary by role and location. Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by or monitored for accuracy by our organization. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

While all responses are appreciated only those being considered for interviews will be acknowledged.

We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.

Sobeys