Job Description

:

Distribution Operations Specialist

Company & Team - \xe2\x80\x9cAbout Us\xe2\x80\x9d

S&P Global Data Delivery is based on a robust, state-of-the-art Software as a Service platform powering delivery of market data & information to clients. Meeting the most stringent performance standards in throughput, speed and reliability, the platform supports multiple high-availability applications for professionals in financial and corporate institutions around the globe.

The Data Delivery Operations group in S&P Global focuses on providing clients with world class service and operational excellence. The initiative focuses on leveraging S&P Global\'s highly regarded expertise in financial markets to develop innovative solutions to service client needs. The Data Delivery team is the strategic delivery channel for the Market Intelligence Division and expected to continue to rapidly grow and expand its responsibilities and value creation for the firm in the coming years.

Duties and Responsibilities - \xe2\x80\x9cYour Role\xe2\x80\x9d

As a member of the Delivery Operations team, you will play a critical role in maintaining, improving, and expanding our Data Delivery service.

You will work cross-functionally across Data Delivery & Product agile teams to facilitate a market leading customer experience through our onboarding process.

Core responsibilities:

• Creating bespoke file configurations

• Migrating bespoke client configurations from legacy systems to the Data Delivery platform

• Providing technical consultancy for API integration

• Assist in running the Agile process for prioritization, coordination, and planning

• Engaging with clients & stakeholders

• Creating and maintaining documentation and code samples

• Executing the monthly KPI Reporting and generating the operational metrics

• Signal, and write specs for application issues and discuss improvements with the Delivery Product & Development team

• Project management & reporting

• Problem solving & (technical) troubleshooting

• Drive process optimization and automation

Job Requirements - \xe2\x80\x9cAbout You\xe2\x80\x9d

S&P Global is seeking a Distribution Operations Specialist with programming experience who participates in providing extensive configuration services and support to Delivery customers, working closely together with teams in multiple regions. This hands-on role will require translation of customer requirements into timely and accurate delivery output through files or API integration, for our large customer base.

The candidate will be responsible for creating and supporting a wide range of file configurations servicing financial datasets, complex business logic, formatting, scheduling/triggering, and publishing. The candidate should be comfortable working in a multisystem environment and be able to configure and test file configurations and API code samples through the QA & UAT environments. The candidate will need to be capable of working with different business groups and stakeholders across multiple locations and possess exceptional communication and interpersonal skills. Requires knowledge and experience working in financial institutions and working with Agile/Scrum/Kanban.

The ideal candidate is enthusiastic, proactive and demonstrates a good understanding of IT & development methodologies. The role also requires experience with scripting and data modelling as well as being able to configure operational tooling with predefined variables.

The position requires affinity with technology and a working knowledge of XML, SQL, Python, Java, JSON, Mongo JS, SPL & MQL.

Key Requirement:

• Bachelor\'s degree

• 2-5 years relevant experience, preferably with a FinTech, Information Technology, Finance or Data background

• Expertise with XML, Python, JSON, SQL, MQL, SPL, VBA

• Excellent data analysis skills

• Excellent understanding of software systems and development of enterprise applications

• Experienced with network and software issues

• Expertise with Jira, AzureDevOps, Salesforce, Splunk, MS Excel & PowerBI

• Working experience with Agile/Scrum/Kanban

• Expertise in problem solving & analyzing and understanding client needs and translating requirements into solutions. Client interfacing experience is a plus.

• Highly motivated, disciplined, detail-oriented, takes initiative and works well in a team

• Strong time management skills and organized with a continuous improvement mindset

• Clear, structured, and professional in both writing and speech with experience presenting

• Fluent in English

Job Benefits - \xe2\x80\x9cWhat we offer\xe2\x80\x9d

• Annual Bonus

• Subsidized gym membership

• Subsidized health insurance

• Flexible working hours

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law.

20 - Professional (EEO-2 Job Categories-United States of America), OPRTON202.1 - Middle Professional Tier I (EEO Job Group)

Job ID: 289574
Posted On: 2023-07-26
Location: Calgary, Alberta, Canada

S&P Global