We are currently looking to hire a Dispatch Coordinator who will be responsible for dispatching daily deliveries that transport freight across North America, Pre-Planning and dispatching future loads based out of our Caledon office in Ontario.
Responsibilities:
Plans and coordinates pickups/deliveries;
Establishes proactive communication with drivers for better planning;
Check the availability of drivers.
Checks the availability of trucks and trailers;
Make sure to take note in the system of all information relevant to pickups and deliveries;
Demonstrates respect and fairness in dealing with drivers
Adapts to changes in customer requests, last-minute changes (eg redirecting trips);
Revise its planning to take into account the unexpected that may arise
Notify customers of problems, delays, and others.
Performs related duties as assigned by the Operations Manager and General Manager.
Willing to work on the weekend for a few hours if needed.
Desired Skills and Experience
Strong data entry and analysis skills.
Previous logistics and customer experience is must.
Good time management with an ability to prioritize and multitask.
Knowledge of Fleet Manager Software is a must.
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