Job Description

About Us

City Master Appliance Repair Ltd. is a trusted appliance service company with over 30,000 customers served. We specialize in appliance repairs across Winnipeg and Saskatoon and are expanding our support team to keep up with demand.

Position Overview

We are seeking a Part-Time Dispatcher to manage incoming calls, schedule service appointments, and coordinate with technicians. This is a remote/mobile position, ideal for someone who is organized, customer-focused, and comfortable working independently.

Responsibilities

Answer and manage customer calls for Winnipeg & Saskatoon service areas Schedule and dispatch technicians efficiently Provide excellent customer service and clear communication Record job details, payments, and technician updates Support customers with basic troubleshooting and appointment details
Requirements

Previous experience in dispatch, scheduling, call center, or customer service (preferred) Strong communication and multitasking skills Comfortable using scheduling software and mobile tools Reliable internet connection and phone access Ability to stay calm and organized under pressure
What We Offer

Competitive hourly pay Flexible part-time hours Work-from-home opportunity Supportive and growing company culture
How to Apply

Please submit your resume and a brief cover letter through Indeed explaining why you're a good fit for this role.

Job Type: Part-time

Expected hours: 5 - 15 per week

Education:

Secondary School (preferred)
Experience:

Customer service: 1 year (required)
Language:

English (required)
Location:

Winnipeg, MB (Winnipeg Region) (required)
Work Location: Remote