Dispatcher/customer Service

Delta, BC, CA, Canada

Job Description

About Us:



At

The Trusty Truckers

, we specialize in dependable freight logistics across Canada and the U.S., delivering end-to-end transportation solutions that shippers and carriers can count on. Known for our customer-first approach and reliable carrier network, we're building a team that keeps freight moving with precision and care.

We're currently seeking an experienced and motivated

Dispatcher

to coordinate our freight movements, manage driver communication, and ensure on-time deliveries for our clients.

Job Summary:



The Dispatcher plays a key role in load planning, driver communication, and real-time problem-solving. You will be responsible for dispatching shipments, tracking deliveries, troubleshooting delays, and coordinating with both customers and drivers to ensure successful freight execution.

Key Responsibilities:



Assign loads to company drivers or carrier partners based on location, capacity, and availability Monitor shipments in transit and provide real-time updates to customers and internal teams Communicate effectively with drivers to manage schedules, pickup/drop-offs, and route changes Track freight progress using dispatch software and GPS tools Respond to service issues such as delays, breakdowns, or cancellations Coordinate with Customer Service and Operations to resolve exceptions Ensure drivers have proper documentation and load instructions Maintain accurate logs of dispatch activity and load status

Requirements:



2+ years of experience in dispatching or logistics coordination (FTL, LTL, or intermodal preferred) Strong communication and multitasking skills under pressure Proficiency with dispatch software, GPS tracking systems, and TMS platforms Solid knowledge of North American geography and trucking regulations Ability to work flexible hours, including occasional evenings/weekends if needed High school diploma or equivalent (post-secondary education in logistics is a plus)

Preferred Attributes:



Calm under pressure and solution-oriented Strong organizational skills and attention to detail Experience working with both asset-based fleets and brokered loads

What We Offer:



Competitive salary and performance bonuses A supportive team environment with opportunities for growth Training and professional development Hybrid/remote work flexibility based on performance and location A fast-paced, rewarding role in a growing logistics company

Apply Now:



Ready to join a team that values reliability and people-first logistics? Send your resume and cover letter to

info@thetrustytruckers.com

and let's get moving.

Job Type: Full-time

Pay: $17.85-$27.87 per hour

Benefits:

Dental care Extended health care Life insurance On-site parking Paid time off
Work Location: In person

Expected start date: 2025-08-01

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD2548015
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Delta, BC, CA, Canada
  • Education
    Not mentioned