Job Description

Our client in Whitehorse, Yukon is looking for a proactive and passionate Operations Dispatcher to join their team. This is a great opportunity for someone who excels in a dynamic, fast-paced setting and is dedicated to supporting smooth logistics operations.
As a Dispatcher, you'll be at the heart of the action, responsible for coordinating drivers, routes, and schedules to ensure timely and efficient deliveries. You'll handle incoming requests, communicate with drivers, and troubleshoot any issues that arise on the road. The ideal candidate will be a strong problem-solver, a clear communicator, and someone who thrives on the challenge of managing multiple priorities.
Advantages
Our client offers a competitive wage and a comprehensive benefits package available after a successful probationary period. This package includes extended medical, prescription, vision, and dental coverage, along with a company matching program for retirement savings.
Responsibilities
As a key member of our operations team, you will be responsible for coordinating local freight traffic. Your main duties will include:

• Planning and Execution: Establishing, modifying, and executing a nightly dispatch plan.

• Communication: Maintaining contact with drivers via phone and ELD to provide clear load instructions.

• Problem-Solving: Managing breakdown situations and coordinating with maintenance to ensure timely freight delivery.

• Optimization: Monitoring all outbound cut-off times and enlisting third-party carriers for overflow loads in a cost-effective manner.

• Administration: Updating trip sheets and other records to ensure accuracy, monitoring driver performance, and tracking driver schedules.

Qualifications
We are looking for a candidate with strong organizational and planning skills, as well as the ability to multitask effectively. The ideal candidate will have:

• Experience: Previous dispatch experience in the logistics and transportation industry is a significant asset.

• Knowledge: Familiarity with operations related to Long Combination Vehicles (LCV).

• Skills: A customer service mindset, excellent communication skills, and proficiency with the Microsoft Office Suite (Word, Excel, Outlook).

Summary
If this sounds like you please apply directly to this job ad, or email your resume to: emma.innis@randstad.ca
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.