Job Description

Work Term: Permanent Work Language: English Hours: 40 hours per week Education: Secondary (high) school graduation certificate Experience: Experience an asset or equivalent experience

Work setting

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Urban area Transportation

Tasks

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Perform general office duties Provide customer service Keep track of shipments Address customers' complaints or concerns Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. Explain the type and cost of services offered Answer inquiries and provide information to customers

Supervision

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Data entry clerks Customer service clerk

Computer and technology knowledge

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Database software Electronic mail Internet MS Windows MS Excel MS Word MS Outlook

Security and safety

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Bondable Basic security clearance

Work conditions and physical capabilities

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Attention to detail Fast-paced environment Tight deadlines Work under pressure

Personal suitability

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Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Punctuality

Screening questions

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Are you available for the advertised start date? Are you currently a student? Are you currently legally able to work in Canada? Do you currently reside in proximity to the advertised location? Do you have previous experience in this field of employment?

Health benefits

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Dental plan Disability benefits Health care plan Vision care benefits

Financial benefits

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Group insurance benefits Life insurance

Other benefits

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Free parking available * Other benefits