Job Description

Medevac Dispatcher / Flight Follower - Air Ambulance Operations

SkyNorth Air is accepting resumes for the position of Dispatcher - Medevac Operations. Please see the key responsibilities, and skills / qualifications required for the position listed below:

Monitor all aircraft to ensure safe departure and arrivals as per Type D Flight Following system Schedule crews for flights and respond to all crew enquiries with regards to their duties Accept in-bound calls from a central coordination center (MTCC) in regards to availability and dispatch of aircraft and crews Work closely with MTCC to determine their trip needs and ensure correct information is passed on to AMS staff in a timely manner Support Pilot and AMS staff with regards to trip details and station stop requirements (Fuel Orders, Transportation needs) Generate the trip sheets for the crew and provide relevant documentation for flights Organize hotel accommodation for crews at destination if required Assist with the interpretation of all flight documents and information for the Accounting and Maintenance Depts. General office administration duties Other duties as assigned

Skills and Qualifications:

Ability to work in a 24/7 operating environment (including overnights) Ability to communicate effectively and tactfully with a diverse group of people Excellent time management skills and ability to prioritize work for maximum efficiency Ability to demonstrate a professional approach and work well under pressure Self-starter and ability to act independently under minimal supervision Excellent interpersonal and quality service skills Proficiency in common computer applications: Word, Excel, Outlook, Adobe Previous experience in Aviation Customer Service, or Aviation Operations desired

Education:

Secondary School Diploma or sufficient experience

Compensation:

As per company scale, with standard company benefits.

Please respond/submit CV via email only, in person drop offs not accepted. No phone calls please. We thank all those who apply in advance.

Please note:

Only potential, qualified candidates will be contacted.

Job Types: Full-time, Permanent

Benefits:

Dental care Extended health care Life insurance RRSP match
Schedule:

12 hour shift
Work Location: In person