Job Description

Job Overview

We are a busy trucking and logistics company operating across the Greater Toronto Area and U.S. cross-border routes. Our dispatch team plays a key role in coordinating drivers, ensuring timely service, and maintaining clear communication with customers and internal staff. We are currently looking for reliable Dispatch Help to join our operations team.

Duties

Answer incoming calls, emails, and messages from drivers and customers Relay information clearly and accurately between drivers, customers, and operations staff Assist dispatchers with scheduling, load assignments, and trip updates Record trip details, delays, and driver status into the system Handle customer service inquiries in a professional manner Support drivers after hours if needed with clear communication and problem-solving

Skills

Strong oral and written communication skills (English) Professional phone etiquette and ability to handle multiple calls at once Basic computer skills (email, Excel, dispatch systems an asset) Ability to work in a fast-paced environment and stay organized Previous experience in trucking/logistics dispatch is an asset, but willing to train the right candidate Availability for evening, weekend, or split shifts may be required
Please apply to the job posting directly. Only applicants selected for an interview will be contacted.

Job Type: Full-time

Pay: $35,000.00-$50,000.00 per year

Benefits:

Extended health care
Work Location: In person