Job Description

About Mountain Movers:

Mountain Movers is a trusted moving company based in Calgary, Alberta, known for reliable service, teamwork, and a commitment to making every move smooth and stress-free. We're growing and we're looking for a Dispatch Manager who can help keep our operations efficient, organized, and customer-focused.

Position Overview:

The Dispatch Manager is responsible for coordinating, scheduling, and tracking all moving operations. This role requires a strategic thinker with exceptional communication and leadership skills to ensure timely service delivery, route optimization, and overall team performance. Prior moving industry experience is strongly preferred.

Key Responsibilities:

Scheduling & Coordination:

Assign drivers, crews, and vehicles for daily operations and ensure jobs are completed on time.

Resource Management:

Oversee allocation of vehicles, equipment, and staff to meet operational demands.

Routing & Logistics:

Plan and optimize routes for maximum efficiency and minimum downtime.

Monitoring & Performance:

Track fleet activity, evaluate driver performance, and identify improvement areas.

Communication:

Serve as the main point of contact for drivers, customers, and internal teams to ensure smooth operations.

Compliance & Safety:

Maintain adherence to safety and transportation regulations, and enforce company standards.

Team Leadership:

Supervise and mentor dispatch staff, delegate responsibilities, and monitor productivity.

Administrative Tasks:

Handle reports, scheduling records, and invoices accurately and efficiently.

Required Skills & Qualifications:

Proven experience in dispatch or logistics management (moving industry experience preferred). Strong communication and interpersonal skills. Excellent organizational and time management abilities. Ability to work under pressure and make sound decisions quickly. Proficient in computer systems and dispatch software. Analytical mindset and problem-solving capabilities. Leadership experience and a positive, team-driven attitude.

What We Offer:

Competitive starting salary: $40,000-$50,000 annually Great benefits and performance-based bonuses Supportive team culture with opportunities for growth
If you're an organized leader who thrives in a fast-paced environment and enjoys making things run smoothly, we'd love to hear from you!

Apply today and move your career forward with Mountain Movers.

Job Type: Full-time

Pay: $40,000.00-$50,000.00 per year

Benefits:

Company events Life insurance
Experience:

Moving: 1 year (preferred)
Work Location: In person