Job Description

Job Title:

Dispatch Logistician

Location:

Acton, Ontario

Company:

Wheelking Transhaul Inc.

Department:

Operations & Logistics

Reports To:

Operations Manager

About Wheelking Transhaul Inc.

Wheelking Transhaul Inc. is a leading transportation and logistics company specializing in the movement of auto parts and hazardous materials across North America. With a strong commitment to safety, compliance, and customer satisfaction, we are looking for a highly organized and proactive Dispatch Logistician to join our growing team in Acton, ON.

Position Summary

The Dispatch Logistician is responsible for coordinating and optimizing the daily dispatch of company drivers and equipment. This role ensures timely, safe, and cost-effective delivery of freight while maintaining compliance with all regulatory and customer requirements. The ideal candidate will have strong communication skills, a deep understanding of transportation logistics, and the ability to thrive in a fast-paced environment.

Key Responsibilities

Plan, schedule, and dispatch drivers and equipment based on customer requirements, load priorities, and driver availability. Monitor driver routes and delivery schedules to ensure on-time performance and compliance with Hours of Service (HOS) regulations. Communicate effectively with drivers, customers, and internal departments to resolve issues and provide updates. Track and report on load status, delays, and exceptions using dispatch software and GPS tracking systems. Coordinate with maintenance to ensure equipment availability and readiness. Maintain accurate records of dispatch activities, driver logs, and load documentation. Ensure compliance with all DOT, MTO, and company safety regulations. Assist in route optimization and cost control initiatives. Support after-hours dispatch rotation as needed.

Qualifications

Minimum 2-3 years of experience in dispatch or logistics coordination, preferably in the transportation or trucking industry. Strong knowledge of Canadian and U.S. transportation regulations, including HOS, ELD, and cross-border requirements. Proficiency in dispatch software (e.g., Fleet Manager, Active Aero, Ryder LMS, Penske, RXO, XPO) and Microsoft Office Suite. Excellent communication, problem-solving, and organizational skills. Ability to work under pressure and manage multiple priorities. Strong attention to detail and commitment to accuracy. Bilingual (English/French or English/Spanish) is an asset. Post-secondary education in logistics, transportation, or a related field is preferred.

Working Conditions

Full-time, on-site role based in Acton, ON. May require occasional evening or weekend availability during peak periods or emergencies. Fast-paced, team-oriented environment.

Why Join Wheelking Transhaul Inc.?

Competitive salary and benefits package. Opportunities for growth and advancement. Supportive and safety-focused work culture. Work with a dynamic team in a growing company.
Job Types: Full-time, Permanent

Pay: $30.00-$37.00 per hour

Expected hours: 40 per week

Benefits:

Flexible schedule Paid time off
Work Location: In person