We are seeking a dedicated and organized Dispatch Assistant to join our dynamic team. The ideal candidate will play a crucial role in coordinating transportation logistics, ensuring timely and efficient delivery of freight. This position requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
Duties
Utilize transportation management systems to schedule and track shipments effectively.
Coordinate with suppliers and clients to ensure smooth supply chain operations.
Manage relationships with third-party logistics (3PL) providers to optimize freight movement.
Perform data entry tasks accurately to maintain up-to-date records of shipments and deliveries.
Exhibit excellent phone etiquette while communicating with drivers, vendors, and customers.
Operate multi-line phone systems to handle incoming calls promptly and professionally.
Assist in shipping & receiving processes, ensuring all documentation is completed accurately.
Utilize software designed for tracking shipments and managing inventory.
Qualifications
Proven experience in dispatching or a related field within the transportation industry is preferred.
Strong analysis skills to evaluate data and make informed decisions regarding logistics operations.
Excellent communication skills, both verbal and written, with a focus on customer service.
Proficient typing skills for efficient data entry tasks.
Ability to work collaboratively in a team environment while managing individual responsibilities effectively.
Knowledge of freight operations and shipping regulations is a plus. Join our team where your organizational skills will contribute significantly to our operational success!
Job Types: Full-time, Part-time, Permanent
Pay: From $19.00 per hour
Expected hours: 30 - 40 per week
Work Location: In person
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