Job Description

DISCHARGE SERVICE COORDINATOR

Job Posting #: 924269

Union: Non-Union

Site: E. W. Bickle Centre, Toronto Rehab

Department: Allied Health

Reports to: Manager, Program Services

Hours: 37.5 hours per week

Wage range or Salary: $37.55- $46.94 per hour: To commensurate with experience and consistent with UHN compensation policy

Status: Temporary Full-time (12 months assignment)

Posted Date: September 7, 2023

Closing Date: Until Filled

The University Health Network, where above all else the needs of patients come first, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of Transforming lives and communities through excellence in care, discovery and learning, the University Health Network (UHN), Canadas largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Position Summary

As an integral member of Allied Health, the Discharge Service Coordinator will:

Duties

• Communicate effectively with referral sources, ensuring excellent customer service;
• Discharge, plan and coordinate patient discharges in close collaboration with the interprofessional team and Program Services Manager;
• Manage waiting lists and communicate with patients/families on a regular basis;
• Coordinate/prioritize services across the care continuum, that is, inpatient to outpatient, between streams, etc.
• Demonstrate flexibility in dealing with competing priorities on a daily basis;
• Maintain up-to-date census information and coordinate/chair rounds, patient/family conferences, and team meetings related to discharge; maintain a patient focused environment;
• coordinate quality activities, data collection, and evaluations; monitor performance indicators and generate reports; demonstrate an understanding of, compliance with, and commitment to, patient safety responsibilities and corresponding hospital plans policies and procedures to ensure a safe environment for patients.

Qualifications

• Bachelors degree with a clinical background, i.e. health related field, required.
• Member in good standing with respective college.

Experience in a healthcare environment required. * Experience in coordinating discharges and/or patient flow preferred.

• Knowledge of standards of practice and applicable health care legislation.
• Knowledge of resources available for patients returning to the community.
• Ability to network and nurture relationships within the healthcare industry.
• Knowledge of quality/performance improvement theory and practice required.
• Leadership abilities required.
• Excellent computer skills required (Word and Excel required).
• Excellent verbal and written communication skills required.
• Excellent interpersonal skills.
• Self directed individual with the ability to work both independently and in a group setting.
• Must be proficient in English.
• Excellent attendance required.

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP

) * Close access to Transit and UHN shuttle service

• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known in advance. Any information received related to an accommodation will be addressed confidentially.

University Health Network thanks all applicants, however, only those selected for an interview will be contacted.

University Health Network