Job Description

About the Opportunity Job Type: Permanent

Current work authorization for Canada is required for all openings.

You will be working on a Hybrid office schedule as part of Fidelity\xe2\x80\x99s dynamic working arrangement

At Fidelity, we\xe2\x80\x99ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we\xe2\x80\x99re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you\xe2\x80\x99ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You\xe2\x80\x99ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you\xe2\x80\x99ll feel valued and supported to be your best - both personally and professionally.

Business Overview:

Coordinates/plans/conducts disaster recovery tests for all mission critical systems in FICL & FRS.Manages Fidelity\'s Change Management process utilizing the PACE application. Holds weekly Change review meetings to discuss changes and mitigate potential risks. Works with Purchasing & Support

center to maintain Fidelity\'s software compliance. Creates & Distributes weekly Risk Assessment and committee Reports.

What You Will Do:

This role is primarily responsible for ensuring recoverability for all Fidelity Canada systems and applications in the DR environment. This includes:

• Working with the business and IS to ensure new applications are incorporated into the recovery program.
• Planning and coordinating the efforts of the IS Disaster Recovery team in testing the recoverability of critical systems at BCP/DR tests.
• Ensuring that Applications Recovery plans are created and tested for all critical applications.
• Coordinate with critical vendors and partners in executing DR tests.
• Coordinate communications and actions during the DR exercise.
• Document all issues and action items stemming from DR exercises and track through remediation.
• Produce test reports for both IS Operations teams and Senior Executives on test outcomes.
• Hold post mortem meetings with various IS Operational teams involved in recovery exercises.
• Identify process improvements based on latest recovery technologies and techniques.
• Participate in BCP/DR scenario and table top exercises.

Additionally, this role is responsible for coordinating production change management approvals via Service Now. This includes:

• Administration of the day to day change management queue.
• Validation that change tickets are in good order based on Fidelity CM policy and guidelines.
• Act as main SME for change management policy and procedure for IS Staff.
• Conduct weekly Change Approval Board meetings to review upcoming changes and assess potential impact / risk.
• Support internal and external audits from a change management perspective.

The Expertise You Bring:

• Knowledge of information risk theory and operational controls
• Computer literacy in MS Office Suite including PowerPoint, MS Project, Visio
• Solid understanding of Information Security, Disaster Recovery and Risk Management principles as well as implementation techniques
• Strong knowledge of technical environments in which supported products including Windows, UNIX, Networking, Cloud Integration
• Strong oral and written communication skills; strong interpersonal skills

What we are looking for:

• 3 to 5 years\xe2\x80\x99 experience in Disaster Recovery, preferably in the financial industry
• University degree in computer science or related technical experience
• Must have sound technical background
• Having CBCP certification will be considered an Asset

Fidelity International