Temporary position for 12 months
The operations support team is looking for a support agent. Do you love managing files? Are you a team player who plays close attention to detail, has great people skills and is highly diligent? Then this opportunity might be right for you! As a Disability Insurance Operations Support Agent, you provide administrative and operational support to the organization. You strive to maximize operational productivity. You may be responsible for one or more sub-specialties, such as data entry and processing and the verification of database integrity. You perform administrative tasks to support regular operations and processes to help your unit meet operational objectives and carry out initiatives, in accordance with detailed guidelines. The ability to drive results is therefore essential. You help process disability insurance information. You help solve simple, everyday issues, while tailoring your approach. You respond to administrative and operational questions. More specifically, you will be required to:
Oversee the distribution, processing and filing of documents
Help prepare presentations and related documents
Provide information about your line of business's processes and procedures
Contact members by email and/or by phone to obtain missing information
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