Director, User Experience Research

Toronto, ON, Canada

Job Description


Job Requisition ID #

23WD67607

Position Overview

We seek an experienced results-driven User Experience Research Director who inspires great work, nurtures talent, and is passionate about data enabling better business and customer outcomes. The role requires a strategic mindset and proven leadership experience. To ensure success, you are passionate about growing collaborative teams that scale, establishing an industry-leading research practice, and defining a user experience research vision & strategy to drive the future.

You will oversee global teams of user researchers and research operations to deliver in-depth insights that create world-class experiences. You will work in partnership with Design, Data Science, Product Management, and Engineering leaders to help our teams deeply understand and empathize with users and the complexity of their work.

In this role you will report to the Sr. Director of Design and Analytics for the Architecture, Engineering & Construction Design (AEC Design) Platform organization at Autodesk. The AEC Design organization is tasked with delivering best-in-class design, documentation, and analysis solutions that delight our customers. We provide designers, engineers, and contractors a set of BIM and CAD tools supported by a cloud-based common data environment that facilitates project delivery from early-stage design through to construction. Autodesk products reach millions of customers, generate over 1B dollars in annual revenue, and create experiences that change how the world is designed and made!

Responsibilities

Advocate for user-centric and data-driven experiences that cross product workflows and align to business strategy

Own strategic relationships with leaders across businesses to understand current and anticipate future business needs facilitated by the application of research, analytics, and experimentation

Serve as a thought leader and evangelist for UX research across the company, contributing to an inclusive and collaborative culture

Develop and execute against a holistic vision and strategy for modern user experience research; blending research and analytics insight in a globally distributed, matrixed environment

Develop strategic research roadmaps to support executive and product team decision making

Champion research community and operational platforms that scale to support all of Autodesk

Coach and grow research managers to broaden impact, achieve goals, and further contribute to the vision and operations of the research practice

Anticipate the changing demands for skills, attracting and retaining the best people for our future success

Earn the trust of senior leaders that our qualitative and quantitative data is reliable, meaningful, and that we are actively resolving anything that might undermine the legitimacy of our insight

Minimum Qualifications

15+ years of relevant professional experience in UX research with exposure to both quantitative and qualitative techniques

7+ years directly managing, coaching, and developing full-time researchers

3+ years of experience managing managers

A strong analytical skillset and the ability to distill complex ideas, and large amounts of data and viewpoints, to their essence

Experience building and setting research strategy that connects with business strategy

Proven track record of translating research into business impact

An excellent storyteller capable of communicating impact and outcomes to executive audiences

Preferred Qualifications

Advanced degree or equivalent work experience

Experience with SaaS product development

Architecture, Engineering, Construction industry experience

Experience directly conducting primary research (either qualitative or quantitative) end-to-end (i.e., designing, fielding, analyzing and reporting out data)

Experience with data science and data engineering technologies and practices

Understanding of data models and complex data systems to influence how our lines of business apply user experience data

At Autodesk, we\'re building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact .

Salary is one part of Autodesk\xe2\x80\x99s competitive package. Offers are based on the candidate\xe2\x80\x99s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

Autodesk

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Job Detail

  • Job Id
    JD2152007
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, Canada
  • Education
    Not mentioned