Job Description

Job Posting Title Director, Technology Training
Job Category IT Management
Language Requirements English or Bilingual / Anglais ou bilingue
In the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l'eventualite ou un candidat bilingue qualifie n'est pas disponible, un candidat unilingue qualifie sera considere.
Flexible Work Agreement Type Hybrid / Hybride
Posting End Date 2025-10-01
Job Grade L3
Pay Range Commensurate with Experience / Selon l'experience
Job Summary Are you ready to take your career to new heights?
NAV CANADA is looking for a forward-thinking leader to shape the future of technical training in a safety-critical aviation environment. As Director, Technology Training, you'll lead the transformation of our technology training programs--moving beyond compliance to build a proactive, future-ready workforce.
You'll oversee the Technology Training School and be responsible for leading strategic initiatives that equip over 1,600 employees with the skills to design, build, and maintain mission-critical systems. You are also responsible to ensuring that all technology employees acquire the necessary technology skills that support business operations and meet regulatory requirements. By leveraging emerging learning technologies and building robust competency frameworks, you'll ensure our teams stay ahead of industry evolution and regulatory demands.

What NAV CANADA offers you:

• Challenging, team-oriented work environment
• Competitive compensation and benefits
• Defined benefit pension plan
• Opportunities for growth and development
• Flexible work arrangements
• Diverse and inclusive workforce

In this role you will:

• Lead the development of an integrated training ecosystem that delivers seamless, effective learning experiences.
• Partner with Technology leadership to define future skill requirements and embed them across the employee lifecycle.
• Create a technology skills roadmap that bridges current capabilities with future needs, including investment planning and evaluation of tools like AI and AR/VR.
• Ensure all training programs meet Canadian and international regulatory standards; conduct environmental scans to identify disruptions and strengthen quality frameworks.
• Guide training initiatives across NAV CANADA's technology domains--ATM, CNS, weather systems, software, hardware, cybersecurity, and emerging tech.
• Establish structured capability transfer processes for new technologies, ensuring smooth transitions from vendors and rapid upskilling in high-demand areas.
• Oversee training budgets (CAPEX/OPEX) to ensure cost-effective delivery and strategic alignment.
• Continuously assess organizational needs, optimize internal controls, and lead change to support operational excellence.
• Define and communicate clear metrics to measure training impact, highlight progress, and share lessons learned.

What you bring:

• Undergraduate degree in a technology related discipline or equivalent work experience.
• Certifications in instructional design, training, or project management (e.g., CPTD, PMP).
• 10 years of experience in progressive leadership roles overseeing large cross functional and high performing teams
• 10 years of experience in adult education principles and best practices in a technological environment
• Experience with Training Methodologies, Strategies and Best Practices
• Previous experience of change management and project management of complex, multiple Projects and Programs.
• Expert level knowledge of technology training methodologies, strategies and tools
• Expert level knowledge of managing large scale training environment (technical training school)
• Demonstrated understanding of Canadian and International Regulations for Technology related training within an Air Navigation Service Provider
• Knowledge and understanding of Air Navigation Services
• Knowledge and understanding of ICAO and Canadian Aviation Regulations
• Knowledge of a range of Technology Quality Management frameworks such as ISO, ITIL, CMMI, ED-109 etc.
• Knowledge and understanding of collective bargaining, labour relations and employee relationships
• Familiarity with AI-driven learning technologies and virtual training solutions.

How others describe you:

• Active learner, highly motivated, adaptable and diplomatic with a demonstrated ability to thrive in a challenging, fast-paced and team-oriented/matrix environment.
• Strategic thinker and excellent interpersonal skills to work across functions and businesses
• Excellent relationship building skills will be critical in building trust and credibility with multiple, diverse stakeholders.
• Ability to handle highly sensitive and confidential information.
• Excellent writing and interpersonal skills coupled with strong listening skills.
• Strong ability to understand technical details and convey complex information to non-technical audiences.
• Proven ability to work seamlessly across geographic and functional boundaries, solving problems within distributed and matrixed teams.

Working Conditions:

• For all L-3 and above: Bilingual or willingness to learn French
• This position is a hybrid position with a minimum - 3 days per week on site.

IMPORTANT:
Please submit a letter along with your resume addressing the following:

• What is your motivation to apply for the Director, Technology Training?
• What is your vision for the role and for Technology Enablement Services within the Organization?
• What skills do you bring to the position that will make you successful?

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.
Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.
The successful candidate must meet the security requirement of the position and be legally able to work in Canada.
We thank all applicants for their interest; only those selected for next steps will be contacted.
At NAV CANADA, safety is our priority. We require pre-employment drug screening for all candidates offered positions designated as safety sensitive or business critical in accordance with NAV CANADA's Drug and Alcohol policy.

Skills Required