Job Description

At Doctors of BC our vision is to promote a social, economic, and political climate in which members can provide the citizens of BC with the highest standard of health care, while achieving maximum professional satisfaction and fair economic reward.



Together, we make a difference so our doctors can make theirs. Join us today!

THE JOB

:

Director, Technology & Digital Transformation

The starting salary range falls within the minimum to mid-point of the salary range.



Starting Salary Range: $141,029- $176,286



The Director of Technology & Digital Transformation is a strategic and service-oriented leader responsible for overseeing Doctors of BC's IT operations, business applications and data management. This role ensures effective delivery of technology service, support, and innovation that enable employees to deliver service excellence while supporting Doctors of BC's strategic plan.



This role will have a strong focus on service excellence and organizational enablement. The Director leads a team of technology professional, fosters a culture of collaboration and accountability and ensures the organization's technology and digital infrastructure secure and responsive to Doctors of BC's evolving needs.

Role Responsibilities:

Leadership:

Lead, mentor, and develop a high-performing technology team Foster an inclusive an engaging environment that emphasized trust, growth and collaboration Model service leadership, aligning people and practices with organizational values Develop and implement the organization's technology strategy in alignment with the organization's goals Build strong relationships across the organization to understand technology needs and deliver effective solutions Provide strong leadership to the IT team, promoting proactive solutions and service driven culture

IT Operations & Service Delivery:

Ensure the organization's technology infrastructure is reliable and secure Lead the selection, implementation, and optimization of business applications to improve operational efficiency and workflow. Ensure effective and responsive technical support is available to members and employees

Data Management & Governance:

Ensure Doctors of BC's data is managed responsibly, securely and in compliance with PIPPA. Support and promote the use of data analytics for business insights and decision support across the organization.

Business Applications:

Champion enterprise-level integration, workflow automation, and data governance initiatives to enhance system performance, user experience, and decision-making across departments. Guide long-term product and platform strategies, ensuring alignment with the organization's cloud-first and digital transformation priorities through strong governance, vendor management, and resource planning.

WHAT SUCCESS LOOKS LIKE

Leading Through People (A):

Builds high-performing teams that are collaborative and are constantly seeking win-win opportunities. Works with team(s) to effectively identify goals and create individual development plans. Identifies, mentors, and raises the profile of future high performers and leaders. Cultivates a strength-based team mentality while facilitating open dialog about potential weaknesses. Recognizes employee potential and ensures all team members have equitable access to development opportunities.

Leading through Vision (A):

Fosters a team's mentality of seeking continuous performance & program feedback to identify and address potential blind spots. Actively acknowledges and rewards creativity and out-of-the-box thinking while accounting for unique learning styles. Effectively monitors and boosts team's self-esteem levels through authentic feedback and specific recognition to ensure team members are engaged and personally invested. Partners with other change agents to identify and implement opportunities for significant process enhancements.

Leading to Deliver (A):

Ensures team makeup supports decision-making based upon relevant analysis of data as a necessary skillset. Continuously evaluates progress of the management team to identify potential weaknesses and facilitate productive conversation and steps for improvement. Establishes clear service expectations and effectively identifies what can be mitigated or salvaged in setbacks, learned from, and leveraged as opportunities. Monitors program and team success measures. Ensures individuals are aware of all expectations and held accountable in a timely manner for their actions. Communicates a collective purpose, creates a clear line of sight to the organization's values, and ensures team's alignment with the organization's goals and strategies.

Leading with Drive (A):

Views obstructions as potential opportunities. Understands and openly discusses learning preferences within the team, remaining conscious of each member's preferred communication style. Ensures team remains focused on goals, energized for the outcomes and accountable for their work and personal energy. Displays courageousness in speaking to potentially unpopular points that are grounded in sound business logic.

Doctors of BC Team Member

: Approaches work with a collaborative spirit recognizing we are better together. Embraces change, provides excellence in service and is accountable for their results and helping others achieve theirs. Does the right thing, not the easy thing. Speaks openly and honestly to tackle tough challenges and enrich relationships. Balances hard work with fun and is genuinely friendly and committed to other's wellbeing.

WHAT YOU BRING

Bachelor's degree in computer science and 10+ years' experience in a senior leadership role within a progressive IT function. Project management experience, and a strong understanding of quality improvement methodologies, collective impact frameworks and collaborative change models required Experience leading complex and adaptive change, with diplomatic negotiation and problem solving skills. Exceptional planning, organizational, presentation, communication and facilitation skills. Excellent judgment in setting priorities, identifying issues and determining action required when working under pressure and deadlines. Excellent analytical, problem solving and written skills, with proven ability to develop clear, concise and comprehensive written reports. Thorough knowledge of information systems issues, including: internal control concepts, management and government information requirements. Excellent planning, organizational, analytical and problem solving skills. Ability to plan, organize and manage the operations of an information systems department. Ability to assess technical trends and concerns and develop effective solutions. Ability to lead and motivate staff

Doctors of BC thanks all applicants; however, only those selected for an interview will be notified.


Doctors of BC recognize the pervasive and ongoing harms of colonialism faced by Indigenous peoples and that these harms include the widespread systemic racism against Indigenous peoples in BC's health system. Physicians have a significant role to play in addressing the health disparities that exist between Indigenous and non-Indigenous patients, and Doctors of BC is committed to continuing to advance reconciliation and address and eliminate racism in health care.


Doctors of BC celebrates diversity, challenges inequality and is committed to sustaining an inclusive and diverse community. We seek qualified applicants who share our commitments to equity, diversity and inclusion, and truth and reconciliation. We especially welcome applications from persistently and historically oppressed groups, including Indigenous (First Nations, Metis or Inuit) peoples, members of racialized communities, persons with disabilities, women, gender-diverse, and persons who identify as 2SLGBTQ+.


Doctors of BC is committed to providing access to culturally safe mental health supports, including Indigenous Elders, racial trauma therapy, and anti-oppressive counseling for staff and physicians engaged in this work.


We acknowledge that the land Doctors of BC operates and supports physicians from is the traditional territories of the Coast Salish peoples including the Musqueam, Squamish, and Tsleil-Waututh Nations whose historical relationship with the land continues today. For Doctors of BC, acknowledging the land is an expression of cultural humility that involves recognizing our commitment to support the provision of culturally safe care to First Nations, Inuit, and Metis people in BC.