Job Description

Permanent Full Time

•



We are looking for a •Director, Technical Solutions. •



Our Technology, Canada & Great West Life Co team is a strategic partner in our business with an ambition to be a customer first, forward-thinking, agile technology organization delivering secure, resilient and leading solutions that support Canada Life and the well-being of millions of Canadians.



If you are interested in leading a team adopting to Agile ways of working and know how to "get things done", then this is the role for you!



We are looking for a •Director, Technical Solutions- Health and Dental Claims. •

Role Overview



This is an exciting and challenging role accountable for the vision and execution of the application portfolio. You will provide customer first advisory, solutions and technical leadership to Canada Life's Workplace Solutions, Health and Dental Claims business. Reporting to the AVP of Technology Delivery with responsibilities for 8+ direct reports, 4+ teams and 40+ staff and contractors, success is measured by the team's collective ability to generate positive results for Canada Life's business and clients.

What you will do:



The role mandate is to build partnerships with stakeholders in the business and technology functions to evolve (imagine new solutions), optimize (increase the impact of existing applications) and stabilize (resolve issues or escalated problems).

•Customer Relationship Management: Nurture relationships and collaboration •

• Act as a trusted advisor to the business areas by proactively building relationships to understand the business' current state, short and longer-term priorities
• Partner with preferred vendors to understand product roadmaps, recommend new solutions and ideas to drive both customer and business outcomes
• Ensure leaders and team members cut through siloes to work together towards common goals

•Direct People Leadership: Model our culture and values •

• Embody our employee promise: to inspire, value and empower our talent
• Lead a team to meet and exceed goals around delivery, adoption and support of technology services while ensuring execution excellence and team engagement
• Contributes to team, financial, and workforce planning

•Delivery, Adoption, Support •

• Responsible for leading all aspects of development, support, maintenance and health of the application portfolios
• Partner with business leaders and architects to define the application delivery strategies and options to meet client and business objectives
• Collaborate with business stakeholders to prioritize demand on the application portfolios
• Guide and lead application leadership teams and internal and external delivery partners to deliver work packages across on premise and cloud products
• Ensure the application portfolio's availability and resources are aligned with current and future support needs through the development of roadmaps and use of metrics
• Ensure applications are monitored for health and security concerns to evolve the application portfolio roadmaps

What you will bring:



• Excellent leadership skills with the ability to inspire and develop your teams and drive high employee engagement
• Ability to generate urgency, remove ambiguity and pivot quickly when needed - you will promote a culture of "get stuff done"
• Excellent written and verbal communication skills to prepare communications and interact effectively with technical and non-technical audiences at all levels within the organization
• Post-secondary degree/diploma in business or computer science or equivalent experience
• A minimum of 7+ years' related experience supporting technology platforms and delivering projects/products to enable businesses capabilities
•


The base salary for this position is between $92000 - $170000 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.



Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.



Be your best at Canada Life- Apply today!



Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.



You can be your best here. You're part of a diverse and inclusive workplace where your career and well-being are championed. You'll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.



Together, as part of a great team, you'll deliver on our shared purpose to improve the well-being of Canadians. It's our driving force. Become part of a strong and successful company that's trusted by millions of Canadians to do the right thing.



Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we're one of Canada's leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.



We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.



It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.



Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.



#LI-Hybrid